Accenture, recognized as a Great Place To Work®, is a global leader in professional services that helps leading enterprises, public administrations, and other organizations worldwide develop their digital core, optimize operations, accelerate revenue growth, and improve citizen services—creating tangible value at speed and scale. We are seeking **Unified Endpoint Management (UEM) Services Techs** capable of collaborating in dynamic environments, making impactful decisions, and actively contributing to the continuous improvement of technology services. You will join multidisciplinary teams, contributing to the operation and evolution of critical IT infrastructures—ensuring high service levels and an exceptional user experience. This position is based in Seville under a hybrid work model: some days working remotely from home and others on-site at the office, where you can build meaningful synergies with your team. Residency in Spain and valid Spanish work authorization are mandatory. **Responsibilities** * Operation and maintenance of Unified Endpoint Management (UEM) platforms (Intune, SCCM/MECM or equivalents), including policy deployment, patching, and software distribution across corporate environments. * Management of IT infrastructure events and incidents using monitoring tools, ensuring SLA compliance and resolution within defined timeframes. * Implementation of integrations between device management systems and other corporate platforms (ITSM, identity, security). * Identification and implementation of operational process improvements and automation through scripting (PowerShell or other tools). **Key Accountabilities** * Manage UEM infrastructure to ensure availability, security, and adherence to corporate standards. * Lead resolution of complex technical incidents—including root cause analysis (RCA) and remediation planning. * Coordinate with support, security, and architecture teams on the evolution of endpoint management services. * Define and implement service delivery improvements—optimizing performance, cost, and user experience. Familiarity and practical experience with generative artificial intelligence and AI tools applied to this role are required, aligned with Accenture’s commitment to responsible and effective AI adoption. **Mandatory Requirements** * Minimum 2 years of experience in Data Management and Integration. * Minimum 2 years of experience in IT Infrastructure Operations. * Advanced English and Spanish language proficiency. * Vocational or university degree in Computer Science, Telecommunications, or related fields. **Desirable Qualifications** * Experience in Infrastructure Event Management (years unspecified). * Experience in Issue Management (years unspecified). * Experience in endpoint management (UEM) environments using tools such as Intune, SCCM, or similar. * Intermediate-level problem-solving skills in complex technical environments. * Intermediate-level communication skills in international settings. At Accenture—a company recognized as a Great Place To Work®—we champion a hybrid work model enabled by technology and our facilities, allowing us to sustain the essential human connection needed to collaborate effectively with our teams and clients. This connection helps us preserve our inclusive and diverse culture—and makes us, according to Refinitiv, the world’s most diverse company. Additionally, we offer benefits such as: * Health, Life, and Accident Insurance * Medical services and wellness programs * Flexible compensation program and stock purchase plan * Flexibility programs (flexible hours, personal days, vacation, etc.) * Personalized learning and development path * Sustainability initiatives and Accenture Foundation programs * Employee networks focused on diversity * Other benefits: Bankinter office with special conditions and profit-sharing
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
