Job Summary: We are seeking a receptionist for a 5-star hotel in Girona, for an internship position within an international Front Office team, focused on customer service and skill development. Key Highlights: 1. Training in 5-star hotel customer service and LHW standards 2. Development of communication, organizational, and customer service skills 3. Integration into an international and multidisciplinary team * Camiral, A Quinta Do Lago Resort * Girona * * ### **Experience** No experience required * ### **Salary** Compensation unspecified * + ### **Area \- Position** **Hospitality, Tourism** - Hotel Receptionist + ### **Category or Level** Employee + - ### **Vacancies** 3 - ### **Applicants** 0 - * ### **Contract** Internship Contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** a. Scope of the position The student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5-star hotel customer service. They will be working along with other Receptionists in order to reinforce their communication skills, customer service abilities, invoice issuing, relation with other departments and organization skills. At the end of the internship, students will be able to provide a 5-star LHW customer service, have a general knowledge of the Spanish Hotel Industry, enhance their organizational skills and have a deep understanding of inter \- departmental communication. b. Duties and responsibilities: • assist the guests at the reception • assist the Supervisor with any task required according to the service level • provide a 5 \- star service, according to the LHW standards and values • prepare the room rack, invoices, collaborate in daily tasks of Front Office • carry out daily tasks of the department along with Concierge and Bellboy • provide tourist information to guests and help promote the resort outlets • answer the phone and deal with guests’ requests • follow the instructions of supervisors and Heads of Departments c. Requirements: • fluent in Spanish, English and another European language • excellent communication skills • ability to work independently • ability to integrate into a multidisciplinary team • flexibility and adaptability • proactive and passionate about guest service • No previous work experience is required • Candidate must be eligible to obtain a Spanish Visa – NIE in order to fulfill the employment agreement. ### **Requirements** .