Senior Engagement Manager

Description

Summary: Seeking a dynamic and strategic Senior Engagement Manager to serve as the primary liaison between the organization and clients, managing relationships, ensuring project success, and driving process improvements. Highlights: 1. Manage client relationships and ensure project success 2. Drive process improvements to enhance customer value 3. Highly organized, proactive, and skilled at balancing multiple projects #### **About Medallion:** At Medallion, we believe healthcare teams should focus on what truly matters—delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes. As one of the fastest\-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest\-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 \& 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world\-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale. *We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.* #### **About the Role:** We are seeking a dynamic and strategic Senior Engagement Manager to serve as the primary liaison between our organization and our clients. This role is responsible for managing client relationships, ensuring project success, and driving process improvements that enhance customer value. The ideal candidate is highly organized, proactive, and skilled at balancing multiple projects while delivering exceptional client service. This role reports to Medallion’s Head of Engagement Management and base compensation may land between $90,000\-$130 Please mention the word INGENUOUS and tag RMTAyLjY2LjEzMi4xMjY\= when applying to show you read the job post completely (\#RMTAyLjY2LjEzMi4xMjY\=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.