Job Summary: We are seeking a ServiceNow Developer with experience in ITSM and ITIL to manage and optimize the platform, integrating technical solutions that enhance user experience and ensure service continuity. Key Highlights: 1. Manage and evolve the ServiceNow platform in critical environments 2. Participate in unique and high-impact projects 3. Stability and team culture Valencia/València Municipalities with available vacancies Albalat dels Sorells Contract Type Permanent As a ServiceNow Developer with experience in ITSM and ITIL processes, you will manage and evolve the platform to optimize organizational processes, integrating technical solutions that improve user experience and ensure service continuity in critical environments. What We Offer ✨ Unique and high-impact projects. An IT team of over 1\.200 professionals. ️ High-level technology stack. Career development plan with annual salary reviews. * Flexible working hours. Continuous training and professional growth. Stability and team culture. In-house medical service. Innovative and collaborative offices. **Requirements** **Education**Degree or Vocational Training in Computer Science / Telecommunications. **Knowledge** Mandatory: * ITSM process management tools, especially ServiceNow. * Solid understanding of ITIL processes. * Agile development and project management methodologies. Desirable: * Programming languages such as Java, Shell, C\+\+, Python, and Groovy. * Object-oriented design patterns (OOP). * Databases: Oracle, PostgreSQL, and MariaDB. * Experience using ServiceNow. * Proficiency with the Atlassian suite (Jira, Confluence, etc.). * Knowledge of BMC Remedy. * Familiarity with Postman for API testing. * Use of GitLab for version control and CI/CD. **Experience**Minimum 2 years working in the ITSM field. If your profile matches what we are looking for, we can offer you: Full-time position Annual gross remuneration with salary progression from 29\.678€ to 45\.054€ Your Day-to-Day Responsibilities ️ Execute configuration, maintenance, and administration of the ServiceNow platform to ensure optimal performance. Apply and supervise core ITSM processes, such as Incident Management, Change Management, Request Management, and CMDB. Develop and implement integrations on the platform to ensure proper adoption and improvement of our internal processes. ‍* ️Collaborate autonomously and efficiently within the team, with a constant focus on customer satisfaction.