Resort Manager

Description

Job Summary: We are seeking a Resort Manager for The Ritz-Carlton Tenerife, Abama — a strategic leader passionate about operational excellence and luxury hospitality, driving the global guest experience and maximizing financial results. Key Highlights: 1. Strategic leadership and operational management of an iconic resort. 2. Opportunity to lead experiences our guests will remember. 3. Professional development within an international luxury hospitality company. **Additional Information** **Job Number**26072445 **Job Category**Property Leadership **Location**Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Management Instantly recognizable, **The Ritz\-Carlton Tenerife, Abama** is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation converge with unique architecture inspired by Moorish style. With 462 rooms and suites, world-class culinary experiences, and an unparalleled setting, we offer far more than a stay — we create unforgettable memories. **JOIN OUR TEAM!** …as **Resort Manager** at The Ritz\-Carlton Tenerife, Abama. **Who Are We Looking For…?** Are you a strategic leader passionate about operational excellence and luxury hospitality? As Resort Manager, you will be the driving force behind the resort’s global experience — leading multidisciplinary teams and ensuring seamless performance across every department. You will play a pivotal role in decision-making, collaborating closely with the executive team to elevate the guest experience, maximize financial results, and foster a high-performance culture rooted in our Gold Standards. If you are inspired to lead, innovate, and create exceptional experiences, we want to meet you. **Your responsibilities will include…** * Strategic leadership and operational management * Serve as the strategic leader of resort operations and act as General Manager in their absence. * Oversee key departments: Finance, Food \& Beverage, Rooms, Kitchen, Engineering, Spa \& Recreation, Sales and Marketing, HR * Define and implement operational strategies aligned with brand objectives. * Ensure service excellence and consistency with The Ritz\-Carlton standards. **Financial management and results** * Lead resort profitability, ensuring adherence to budgets and financial goals. * Analyze financial reports and make strategic decisions to optimize outcomes. * Monitor operational costs, productivity, and margins without compromising guest experience. * Identify opportunities for continuous improvement and revenue growth. **Guest experience** * Ensure all operations contribute to an exceptional and consistent guest experience. * Be present on-property, interacting directly with guests and gathering firsthand feedback. * Drive innovation in services and guest experiences. **Leadership and team management** * Lead, inspire, and develop the Executive Committee and department heads. * Cultivate a collaborative, high-performance, and engaged culture. * Guarantee a fair, inclusive, and motivating work environment. * Actively participate in talent selection, evaluation, and development. **Human resources and organizational culture** * Foster team commitment to service excellence. * Implement “open door” policies and enhance employee satisfaction. * Evaluate performance and support professional growth of teams. * Serve as ambassador for brand values and culture. **What We Look For In You…** * Bachelor’s degree or equivalent in Business Administration, Hotel Management, or related field. * Proven experience in operational leadership roles within luxury hotels or resorts. * Strategic vision combined with strong attention to operational detail. * Strong analytical ability and experience in financial management. * Inspirational leadership, influence, and team development capabilities. * Excellent communication and decision-making skills. * Guest orientation and passion for service excellence. * Experience working in dynamic, multicultural environments. * High proficiency in English and Spanish (additional languages valued). * Valid work permit for Spain. **How We Inspire You…** Join our team and lead experiences our guests will remember for a lifetime. At The Ritz\-Carlton Tenerife, Abama, you don’t just manage operations — you build memorable moments and develop talent. * Opportunity to lead one of Europe’s most iconic resorts. * Professional development within a globally recognized leader in luxury hospitality. * Ongoing training and career growth programs. * Global experiences across Marriott International. * Hotel, dining, and experience discounts worldwide. * Culture focused on wellbeing, excellence, and teamwork. **Would You Like To Be Part Of This Unique Experience?** *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment that values and celebrates the diversity of our associates’ backgrounds. Our greatest strength lies in the exquisite fusion of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or other characteristics protected by applicable law.* With over 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they’ve departed. We aim to attract the world’s finest hospitality professionals to create lasting memories — because we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service worldwide, and we take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are upheld daily with warmth and attentiveness. The Gold Standards form the foundation of The Ritz\-Carlton — guiding us to make each day better than the last. Thanks to this foundation and our belief that our culture drives success, The Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As part of the team, you will learn and apply the Gold Standards — including the Employee Promise, Credo, and Service Values. Additionally, we promise you the opportunity to take pride in the work you do and in your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.