Receptionist

Description

Job Summary: We are seeking a Receptionist for BLUESEA Hotels to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. Key Highlights: 1. Experience in customer service in hotels or tourist accommodations. 2. Good communication skills in English and German. 3. Professional training and development. **Description:** ---------------- At BLUESEA Hotels, we make travel easy, accessible, and hassle-free. We are a hotel group specialized in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Almería Coast, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to evolve so that each stay is better than the last, embracing innovative, flexible, and responsible management practices. Currently, we are expanding our team and looking to hire a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check-in, check-out, and reservations. * Inform guests about hotel services, facilities, and activities. * Resolve guest issues, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Handle phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- * Previous experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Good oral and written communication skills in English and German. Additional languages are valued. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Opportunity to join a solid and growing hotel chain. * A positive work environment. * Professional training and development.