**This is a 6-month temporary position under a contract for specific production circumstances, with potential conversion to an indefinite-term contract.** At **We Are Social Madrid**, we are looking for a **Community Manager** for several of our accounts. We need someone passionate about communities. We seek a person who enjoys planning content calendars with precision, listening (or rather reading) to the audience, managing comments swiftly and creatively, and transforming them into creative and/or reactive opportunities for brands. And who, eventually, isn’t afraid to go out onto the street to source their own content! If your natural habitat is direct conversation on social media and you have a fine-tuned radar for each channel’s tone of voice, this is your opportunity! **Requirements** **What will your day-to-day look like?** * Develop content calendars. Occasionally, you may be required to go out onto the street to create content. * Coordinate, schedule, and ensure correct publication of content across various platforms (Instagram, TikTok, X, LinkedIn, YouTube, etc.). * Become the brand’s active voice on social media, fostering conversation, engagement, and generating native, fresh, real-time interactions. * Respond to questions, manage direct messages, and moderate comments empathetically, swiftly, and in line with the tone established for each account. * Continuously monitor what is being said about the brand, identify creative opportunities, manage potential crisis situations, and report relevant insights regarding user sentiment. * Collaborate closely with the Accounts and Creative teams to relay direct community feedback and optimize publishing strategy. **What are we looking for?** * Minimum 3 years’ prior experience specifically focused on community management, moderation, and content planning within an agency or brand setting. * Impeccable grammar and the ability to adapt language to the brand’s tone—responding with wit in a TikTok comment or answering a user’s question. * Proficient use of social media publishing, scheduling, and management platforms (e.g., Hootsuite, Sprout Social, Sprinklr, or similar). * Composure, diplomacy, and sound judgment to handle complaints, sensitive comments, or potential reputation issues. * Ability to manage complex publishing calendars, meet deadlines, and maintain order during high-activity peaks. * Constant curiosity about social media language, trending memes, and how users interact on each platform. * Advanced English proficiency. Salary transparency At We Are Social, we take this seriously. To comply with the European Salary Transparency Directive, we will contact you before the interview to provide detailed information about the salary range and applicable collective bargaining agreement for this position—we want you to have all the information from the very beginning! **Benefits** ️ Hybrid work format. Monthly allowance to cover remote-work-related expenses. ️ Work remotely from anywhere during Easter week, July, August, and Christmas holidays. Possibility to work remotely up to 10 days per year from any office in our global network. 22 vacation days, plus 3 additional days during Easter week, 3 or 4 during Christmas, and your birthday. \& Monthly allowance to cover food, transportation, health insurance, and/or childcare expenses. Flexible compensation * ️Access to an extensive network of gyms and physiotherapy/therapy services via Wellhub (Gympass). Access to leading apps in nutrition, sleep, meditation, etc. Continuous and personalized training. English classes Diversity and Inclusion We believe diversity and inclusion at all levels are crucial for creative innovation, so we are actively building a culture where everyone has equal opportunities to grow. A culture where people have the tools they need to be their best selves and focus on creating work that defines their professional careers. To achieve this, we foster a free environment that respects diverse ideas and honesty, and where different perspectives help us become better. If you require any support or accommodations during the selection process, please let us know via email at **trabajemos@wearesocial.net** Link to our website (careers) and social media. If you’d like to learn more about us, feel free to visit our website or follow us on social media.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
