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Summary: This operational, client-facing role in Customer Success manages end-to-end client portfolios, runs monthly payroll, handles tax filings, and acts as a key internal voice for product improvement. Highlights: 1. Own a portfolio of clients end-to-end in a client-facing role 2. Influence product improvements and new service offerings 3. Join a fast-growing startup disrupting a €5B+ market **About Valeria** Valeria is building the future of HR and payroll in Spain. We're an AI\-native platform that automates contracts, payroll, and compliance for companies with high employee turnover (hospitality, delivery, events, agriculture). We're rethinking how an entire industry works — moving from manual, error\-prone processes to intelligent automation. We're a fast\-growing startup backed by top investors, disrupting a €5B\+ market that's still stuck in spreadsheets and legacy software. **The Role** This is an operational role with a client\-facing layer as part of our Customer Success team. You'll own a portfolio of clients end\-to\-end: running their monthly payroll cycle, managing tax and Social Security filings, handling employee changes, and being the person they trust to keep everything on track. You'll also be a key voice internally — flagging what's broken, what slows things down, and what clients actually need from the product. **What You'll Do** * Oversee day\-to\-day client operations: payroll processing, contract management, employee changes, and ongoing support * Prepare, review, and submit monthly payroll and all corresponding tax filings (Modelo 111, 190, etc.), ensuring accurate reconciliation with Social Security (Seguros Sociales) * Own all critical deadlines — monthly closings, tax submissions, SS filings, employee communications — and proactively manage any risks * Identify bottlenecks in the payroll process and run experiments (checklists, automated validations, improved approval flows) to increase speed, accuracy, and profitability * Act as the internal voice of the client — consolidating feedback and needs to help prioritise product improvements and new labour/fiscal service offerings **Who You Are** * 1–2 years of experience in a gestoría, labour consultancy, or HR department * Hands\-on experience running payroll end\-to\-end: nóminas, Seguros Sociales, Modelos 111/190 * Comfortable with altas/bajas in TGSS and dealings with SEPE, INSS, and other public bodies * Experience with HR/payroll software (A3, Nominasol, Sage, or similar) — you know what good looks like and what's painful * English — our team is international * Organised and deadline\-driven — you don't let things slip through the cracks * Clear communicator: clients feel in good hands with you, even when things get complicated * You spot inefficiencies and actually do something about them **Nice to Have** * Background in SaaS or tech\-enabled services * Experience working across multiple clients simultaneously (multi\-client gestoría environment) **What We Offer** * Competitive compensation: €20\.000 – €25\.000 gross salary \+ equity * Free lunch when you're at the office (thanks to Nora) * Flexible remuneration with Coverflex * Flexibility: Hybrid setup (HQ in Barcelona), 60 days/year remote work from anywhere, unlimited PTO * Mission\-driven work: Transform how payroll and HR are done in Spain — solve real problems for real businesses and their employees * Founding team impact: Join early enough to shape how we serve and grow our client base * Ownership and autonomy: Direct collaboration with founders, your voice matters in product, process, and positioning decisions * Modern culture: We care about client outcomes, honest feedback, and building things that actually work **Why Join Valeria Now?** * Timing: We're past the idea stage with real customers and revenue, but early enough that you'll define how we scale * Market opportunity: €5B\+ market in Spain, every company with employees needs payroll, and current solutions are outdated and painful * Product\-market fit: We're solving a painful, expensive problem with a product customers actually love
