Reception Technician

Description

Job Summary: We are seeking a Reception Technician for programs supporting migrant populations, to welcome and accompany individuals and families, strengthening their capacities for autonomous development. Key Highlights: 1. Accompaniment of migrant populations for their autonomous development 2. Promotion of coexistence and intercultural mediation 3. Multidisciplinary teamwork and support for integration Country Spain Province Santa Marta de Tormes \- Salamanca Application Deadline 26/06/2026 Category Direct Care, Cooperation / Emergency / Humanitarian Aid **Information about the NGO** YMCA **Rating** (22 ratings) **info** Response rate: 66.79% **info** **Objective** ------------ We are a non-profit organization, independent of any political or religious affiliation, led by volunteer staff, committed to improving society through the holistic development of youth—creating opportunities, reducing vulnerability, and strengthening their environment. Day after day, we accompany the growth of thousands of children and young people who strive daily to overcome barriers limiting their dreams. Our goal is to maximize minors’ potential and support the holistic development of youth, addressing critical factors (such as education, housing, or leisure time) that may undermine their right to grow and thrive. To this end, we act on fundamental elements of their environment, including family well-being, access to employment, and coverage of basic needs (food, health, leisure, and free time). If you are interested in joining our team, apply for the following position: RECEPTION TECHNICIAN for participation in programs supporting migrant populations. Reporting directly to the Manager of the reception center, the person holding this position will be responsible for welcoming and accompanying individuals or families admitted to YMCA’s reception facilities, responding to their needs and strengthening their capacities for autonomous development within the host society. **Main Responsibilities:** * Provide information and guidance to participants in reception facilities, explaining program functioning, logistics, etc. * Supervise and advise beneficiaries on daily-life activities necessary for personal or family care. * Carry out necessary procedures for prevention and/or treatment in the healthcare domain. * Ensure appropriate reception and adaptation to individual needs at the center; provide necessary equipment; guarantee hygienic\-sanitary conditions; ensure correct use and maintenance of facilities. * Ensure appropriate reception and adaptation to individual needs at the center and provide necessary equipment; guarantee hygienic\-sanitary conditions; ensure correct use and maintenance of facilities. * Identify, design, implement, and evaluate activities promoting coexistence within reception facilities. * Monitor assigned tasks and interventions outlined in intervention pathways. * Advise, collaborate with, and accompany beneficiaries in completing procedures to access services or manage resources. * Supervise residents’ maintenance tasks at the center or reception housing. * Design and conduct individual, group, and community-based activities and dynamics—especially for adults—to support cultural contextualization and orientation. * Participate in evaluation activities, prepare reports, and carry out administrative tasks associated with transitioning individuals from one project phase to another. * Conflict resolution and neighborhood and intercultural mediation. * Support the multidisciplinary intervention team in all tasks arising from daily work. * Coordinate with the multidisciplinary team. * Register data in internal and external databases. **Profile:** Qualification in Social Education or Higher Education in Social Integration, Socio-Cultural Animation, or Mediation. * Demonstrable experience in temporary accommodation facilities or centers serving vulnerable populations, preferably migrants. * Prior experience in supporting disadvantaged groups. * Languages: French, English, Arabic, Wolof, Bambara, Soninke **PREFERRED QUALIFICATIONS:** * Training in gender equality. * Victims of gender-based violence or persons experiencing social exclusion. * Persons with officially recognized functional diversity exceeding 33%. **OFFERED:** * Full-time working schedule. * Working hours: **Flexible schedule. Shifts and weekends** * Contract type: Until 31 December 2026. * Gross annual salary: According to the Social Intervention Collective Agreement (Category II). * Workplace: YMCA Salamanca Reception Center (Avenida Padres Paúles, Santa Marta de Tormes) At YMCA, as a socially responsible entity, we are aware of, sensitized to, and committed to ensuring equal treatment and opportunities between men and women, without direct or indirect discrimination based on sex, personal, physical, or social condition. We commit to promoting and implementing measures to achieve real equality within our organization. Guided by the understanding that human diversity constitutes a source of competitive advantage, mutual stimulation, and learning—and integrated into all actions and domains. **Competencies:** Problem analysis and resolution, Initiative and autonomy, Flexibility, Organization and planning, Technical and personal reliability, Interpersonal communication, Teamwork **Level:** Employee **Contract Type:** Full-time **Duration:** 6 months to 1 year **Salary:** Between €18,001 and €24,000 gross/year **Minimum Education:** Diploma **Minimum Experience:** At least 1 year **Start Date:** 01/07/2026 **End Date of Activity:** 31/12/2026 **Number of Vacancies:** 1