Podolex Clinic seeks to hire a person for reception and administrative duties, with a vocation for patient care, organizational skills, problem-solving ability, and strong communication skills. Prior experience in clinics, medical centers, or healthcare facilities—and knowledge of healthcare documentation—will be especially valued. The selected candidate will be responsible for in-person and telephone patient reception, appointment management, and administrative support for the clinic, ensuring close, professional, and efficient service. In-person patient reception and attendance. Handling telephone calls and WhatsApp messages. Managing, modifying, and confirming appointments. Organizing and optimizing professionals’ schedules. Providing patients with information regarding services, treatments, appointments, and quotations. Managing clinical records and healthcare documentation. Digitizing, archiving, and organizing documents and reports. Managing consents, authorizations, and patient documentation. Billing for services, issuing invoices, and basic cash register control. Administrative follow-up of pending quotations and treatments. Contacting patients for reviews, follow-ups, or pending appointments. Managing the clinic’s email inbox. Coordinating between reception and the podiatry team. Basic inventory control and reporting material replenishment needs. Maintaining order and a professional appearance in the reception area. Compliance with internal protocols and data protection regulations. Resolving routine reception and patient care incidents. * Minimum 1 year of experience. Minimum one year of prior experience in reception, administration, or patient care—preferably in clinics, medical or dental centers, or other healthcare settings. Experience in schedule management, telephone and WhatsApp support, healthcare documentation, billing, and patient collections will be especially valued. * FP HIGHER GRADE DIPLOMA * Catalan (spoken: advanced, written: advanced) * Spanish (spoken: advanced, written: advanced) * English (spoken: intermediate, written: intermediate) * Competencies / Knowledge: Proficiency in computer use and appointment management software. Familiarity with email, WhatsApp, Word, and Excel. Strong organizational and scheduling management skills. Excellent patient care, communication, and telephone etiquette. Proactive, responsible, organized, empathetic, and solution-oriented individual. Knowledge of healthcare documentation, data protection, billing, cash handling, and commercial experience in a clinical setting will be considered advantageous. We seek a stable, responsible, empathetic, dynamic, and proactive individual capable of working autonomously and delivering an outstanding patient experience. Prior experience in the healthcare sector, knowledge of healthcare document management, and commercial skills aimed at informing and advising patients about clinic services will be especially valued. * Permanent employment contract * Full-time work schedule * Gross monthly salary ranging from '1501' to '1700' * Additional relevant information: Permanent full-time contract. Opportunity to join an established and growing podiatry clinic. We seek a stable, responsible, organized individual with excellent interpersonal skills toward patients. Training or experience in healthcare documentation and administration, schedule management, and patient care will be especially valued. Pleasant working environment and opportunities for professional development within the clinic.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
