Job Summary: Coordination and management of personnel, reservations, and incidents, as well as billing control in a customer-facing environment. Key Highlights: 1. Comprehensive management of personnel and reservation operations 2. Interdepartmental coordination for hotel management 3. Key skills in organization, responsibility, and customer service Task Description Scheduling department staff shifts Monitoring and managing reservations Handling and resolving incidents Monitoring and managing revenue Organizing and coordinating front desk staff tasks Coordinating hotel management tasks with other departments Monitoring credits on issued invoices Monitoring invoices received for services rendered Important Notes Customer service-specific training will be valued Knowledge and experience in hotel operations will be valued What We Expect From You? Organization and responsibility Neat and professional appearance Friendliness and courtesy Approachability Ability to work under pressure Ability to handle and manage complaints Common sense Benefits: * Social events every Friday * Free parking * Retirement plan Work Location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
