**Welcome to Keytel, The Hotel Acceleration Company** Keytel is the world's first alliance of independent hotels, with over 3.800 affiliated hotels across 90 countries. We believe in the viability and success of independent hotels; therefore, we have developed our own hotel acceleration model that combines strategic consulting services and technology focused on enhancing competitiveness without compromising their unique identity. At Keytel, we aim to be the trusted partner of independent hotels. To achieve this goal, we seek committed, adaptable, customer-oriented individuals with a long-term vision who wish to contribute and build the future of the industry alongside our team. **Do you want to join the Happiness Industry?** We are seeking **Group Reservations Agents (with language skills)** for our offices in Seville. **What will your responsibilities be?** * End-to-end management of group reservations: quoting, billing, and tracking. * Efficient resolution of incidents. * Customer service and handling incoming calls. * Reservation confirmation, change management, sales control, and closure. * Detailed tracking of each reservation until its completion. **What are we looking for?** * Minimum 1 year of experience in group reservations management. * Prior experience in the tourism sector. * Passion for tourism and customer service. * Advanced or bilingual proficiency in English; knowledge of **French, Portuguese, German, or Italian** is highly valued. **What do we offer?** Additionally, as part of Grupo Hotusa, you will enjoy the following benefits: 50% discount at our premium hotels: You can benefit from discounts of up to 50% at all our outstanding 4*/5* hotels worldwide, and up to 20% for your family members. * The Power Business School Training: 100% free and unlimited access to all trainings (MBA, digital, office software, Skills, etc.) provided by our partner The Power Business School — the #1 online business school in the market, delivered by top active professionals in the industry. * Language Training: You will have access to our language training programs, both in-person and online. * Access to our Employee Club: where you can enjoy various types of discounts and benefits across multiple categories (leisure, technology, sports, fashion, etc.). * Enjoy complimentary hotel stays: Through Grupo Hotusa’s Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this project interests you and you believe you match the profile, we would love for you to apply for this position. Or, if you know someone who might be interested, feel free to share this opportunity.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
