Hostess

Description

Job Summary: Mercer Hoteles is seeking a Hostess for its new 5*GL hotel in Madrid, committed to excellence in customer service and demonstrating a professional attitude. Key Highlights: 1. Being part of a team committed to excellence in customer service. 2. Opportunity to join a leading 5*GL hotel. 3. A stable position with a positive working environment. At Mercer Hoteles, we pay attention to every detail to transform each guest’s stay into a memorable experience. Our team works to deliver excellence: a philosophy of customer service that has established our 5\*GL hotels as industry benchmarks. We seek colleagues who share our service philosophy: honest, respectful, responsible, and enthusiastic professionals with polite, cordial, and discreet attitudes—committed to guest satisfaction, ready to place the customer at the center of all their actions, and motivated to deliver personalized, high-class service. Mercer Hotel Madrid 5\*GL is nearing its opening, and we therefore require a HOSTESS to join our Front-of-House team. What are we looking for? * Education in Tourism / Hospitality * Professional-level Spanish and English; French is an asset * Availability to work rotating shifts * Valid driver’s license * Start date from February 2026 * Proactive and solution-oriented profile * Strong communication skills, sense of responsibility, and customer orientation What do we offer? * Stable position within our company * Salary according to collective agreement \+ tips * Full-time employment * Schedule: Rotating shifts Monday through Sunday, with two days off per week. * Positive working environment and an outstanding team. If you believe you are a good fit for this opportunity, don’t hesitate to apply! We would be delighted to meet you! Employment Type: Full-time, Permanent Contract Employment Type: Full-time, Permanent Contract Salary: €21,495.00 per year Work Location: On-site employment