Description
At **Apave Spain**, we are an international group specializing in risk management and the protection of people, assets, and environments through inspection, consulting, and digital security services.
As an essential member of our Telecommunications team, your main mission will be
**Key Responsibilities:**
* Assessing the quality, completeness, consistency, and timeliness of information provided to customers during incident management
* Preparing and issuing periodic reports on audited ITEMs
* Analyzing data and KPIs
* Proactively proposing improvements to methodologies and standardization
**We Offer:**
* Permanent contract
* Full-time schedule: Monday to Thursday with flexible start/end times; intensive Friday schedule. Remote work possible
* Corporate benefits via company app offering multiple DISCOUNTS on gyms, travel, shopping, health insurance, etc.
**Requirements:**
* Specific training in fiber-optic network installations
* Knowledge/Experience as a fiber-optic network installation/maintenance technician, especially in access, distribution, and dispersion networks, and physical/logical inventory
* Experience using ticketing tools such as JIRA or GIS
* Ability to analyze KPIs and identify improvement actions
* Proficiency in Power BI or other data visualization tools and Microsoft Office suite
**Desirable Qualifications:**
* Experience in process consulting and auditing.
**Requirements:**
* Specific training in fiber-optic network installations
* Knowledge/Experience as a fiber-optic network installation/maintenance technician, especially in access, distribution, and dispersion networks, and physical/logical inventory
* Experience using ticketing tools such as JIRA or GIS
* Ability to analyze KPIs and identify improvement actions
* Proficiency in Power BI or other data visualization tools and Microsoft Office suite
**Desirable Qualifications:**
* Experience in process consulting and auditing.