Description
You will support the administrative team in the following activities:
Collect and register requests submitted by our clients, and ensure timely responses are provided;
Track all client inquiries related to the various offerings managed by our Account Managers;
Follow up with commercial contacts and escalate as needed to ensure service delivery;
Support Partnership Managers in administrative management and contract monitoring for partners;
Contribute to customer relationship retention;
Update operational dashboards and activity-related reports;
Monitor and format the team's key performance indicators (KPIs), and prepare associated presentation materials;
Identify required actions for clients and commercial contacts based on reporting insights.
You are:
Pursuing a Bachelor's +3 degree (e.g., Master's or Business Administration license);
Proficient with Microsoft Office and computer tools, especially Excel;
Skilled at building relationships easily due to strong interpersonal abilities;
Organized and rigorous, enabling effective time management.
Salary: €25.00–€37.00 per hour
Work location: Periodic travel