911 Entry Level Dispatcher

Description

* *Posted 29\-Jun\-2026 (EST)* * *1 East Main Street, Fort Wayne, IN, USA* * *24\.03\-32\.69 per hour* * *Hourly* * *Full Time* **911 Entry Level Dispatcher** ***Candidates must be available and flexible to work any assigned shift, holidays, and overtime.*** Shifts: A: 7:00 A.M. – 3:00 P.M. \| B: 3:00 P.M. – 11:00 P.M. \| C: 11:00 P.M. – 7:00 A.M. ***Are you calm under pressure, detail\-oriented, and ready to play a critical role in emergency response\-answering 911 calls, coordinating first responders, and helping keep Fort Wayne and Allen County safe?*** **What You'll Do** Learn and perform emergency and non\-emergency dispatching for police, fire, and EMS. Take 911 calls, evaluate emergencies, and provide critical information to first responders. Operate and maintain communications equipment while documenting all activities accurately. **Key Responsibilities** * Answer 911 and non\-emergency calls for service * Dispatch Police, Fire, and EMS in Fort Wayne and Allen County * Collect and report critical information during high\-stress situations * Use NCIC, IDACS, and Spillman databases for warrants, license checks, and officer support * Communicate clearly and calmly with staff, emergency responders, and the public **What You Bring – Education \& Experience** * High school diploma or GED (or equivalent combination of experience and education) * Must pass keyboarding test (minimum 40 WPM) * Ability to quickly assess emergency situations and extract key information * Calm, professional, and detail\-oriented with strong communication skills **Preferred Certifications / Skills** * Knowledge of law enforcement, fire, and EMS operations * Proficient in computers, radios, and office equipment * Ability to read maps and use emergency codes effectively **Why Work for the City of Fort Wayne** * Receive structured classroom and on\-the\-job training to grow in your role * Work a meaningful job that directly impacts community safety * Opportunities to progress through four levels of dispatcher proficiency * Join a collaborative, mission\-driven team in a critical public safety department **Equal Opportunity Employer**