Receptionist

Description

Job Summary: Hotel La Perdiz seeks a Hotel Receptionist to manage check-ins/outs, reservations, and customer service, ensuring excellent guest experiences. Key Highlights: 1. Join a dynamic, growing team with a positive work environment. 2. Be part of a young company with a forward-looking vision. 3. Full-time position on a rotating shift schedule. At **Hotel La Perdiz**, we are looking to welcome a **Hotel Receptionist** to our team. **Requirements:** * Minimum 1–3 years of experience in similar roles. * Intermediate-to-advanced level of **English** is mandatory. * Proficiency in computer tools and hotel management systems (PMS); knowledge of Ofihotel software will be considered a strong advantage. **Responsibilities:** * Perform **check-in and check-out** procedures for guests. * Provide in-person, telephone, and email customer support. * Manage and monitor **reservations**. * Monitor occupancy rates and assist with room assignments. * Resolve issues promptly and proactively. * Coordinate with other departments to ensure an outstanding guest experience. **Professional Profile:** We seek a candidate with well-developed interpersonal skills, capable of creating a welcoming and professional atmosphere from the first interaction with guests. We highly value **empathy, active listening, problem-solving ability, and a positive attitude** in any situation. A professional appearance, strong organizational skills, and teamwork are essential for this role. **We Offer:** * Fixed-term discontinuous contract for 6 months, with potential for extension. * **Full-time position on a rotating shift schedule**. * Opportunity to join a dynamic, growing team with a positive work environment. If you are passionate about customer service and wish to become part of a young, forward-thinking company, we look forward to receiving your application! Employment Type: Full-time Experience: * Front Desk: 1 year Language: * English (Desirable) Work Location: On-site employment Employment Type: Full-time Employment Type: Full-time Salary: €21,000.00–€22,000.00 per year Experience: * Front Desk: 1 year (Desirable) Language: * English (Desirable) Work Location: On-site employment