Description
We are knowmad mood!
We are a leading digital transformation company, constantly evolving and at the forefront of technology. We were founded to drive real change through innovation and sustainable development, with a mission to deliver value to our clients and empower our talent.
Comprised of over 3\.000 creative, digital, and innovative individuals, united by a shared purpose and capable of building connections with people worldwide. A responsible, flexible team with strong adaptability to our clients’ and the market’s needs — consistently delivering value, vision, creativity, expertise, professionalism, and passion for technology in every project.
Our core values — collaboration, innovation, commitment, fun, and trust — guide us toward excellence.
**What do we value?**
* At least 5 years of recent hands-on experience implementing Salesforce solutions, with deep specialization in **Salesforce Marketing Cloud (SFMC)**. System integration experience is required; experience in system migration is a plus.
* Expert-level proficiency in SFMC modules, including Email Studio, Mobile Studio, Cloud Pages, and Microsites.
* Solid expertise in data modeling, data lifecycle management, and data governance — including data retention strategies, archival approaches, data ownership & stewardship, data traceability, and data integration concepts such as Source of Truth, batch vs. real-time data integration, risks of duplication, and synchronization.
* Experience with Agile methodologies and the Product Development Lifecycle.
* Valued: Relevant Salesforce certifications, such as Marketing Cloud Developer, Marketing Cloud Consultant, or Marketing Cloud Administrator.
* Experience in business analysis, system design, requirements definition, project coordination, and system integration.
* Familiarity with DevOps tools such as Git, Jenkins, and Jira.
* **C1 Fluent English — your daily work language will be 100% English**.
**What would your responsibilities be?**
* Orchestration of customer journeys and automations: monitor and maintain workflows built in Journey Builder and Automation Studio, including configurations using connectors across multiple organizations.
* Design, development, and support of enterprise-scale customer interaction solutions using Salesforce Marketing Cloud (SFMC) across multiple international markets.
* Collaborate on maintaining integrations between Salesforce Marketing Cloud, CDP, Data Cloud, and other source systems.
* Security, privacy, and regulatory compliance: ensure adherence to PDPA, GDPR, and other regional privacy regulations, with deep knowledge of consent and preference management.
* Documentation ownership: create and maintain implementation documentation.
* Conduct impact assessments.
* Manage incident resolution and monitoring.
* Collaborate with the System Lead, developers, and leadership team to coordinate tasks and ensure high-quality, sustainable delivery.
And with us, you’ll enjoy:
Permanent contract
**100% REMOTE**
Internal training and access to certifications — check our calendar here:
https://www.knowmadmood.com/es/talento/formacion
Flexible compensation plan (health insurance, transportation allowance, childcare vouchers, meal vouchers)
Become an ambassador of our brand through our referral program
Refer your friends and earn a bonus!
Events, meetups, tech days, talks… and much more!
26 days of leave (22 vacation days, 2 discretionary days, and December 24th and 31st as standard holidays)
Working hours: 40 hours/week, Monday–Friday (flexible)
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*At* ***knowmad mood*** *we are committed to equal opportunities and respect for diversity. We implement our Equality Plan and the principle of non-discrimination across all recruitment processes.*