Description
Hotel Porcel Torre Garden is seeking a highly motivated hotel receptionist to join our team.
Responsibilities:
* Efficiently perform guest check-in and check-out.
* Handle telephone and online reservations, ensuring accuracy of information.
* Provide detailed information about services, facilities, and local events.
* Effectively manage and resolve problems and complaints.
* Maintain a clean and organized front desk area.
* Collaborate with other departments to ensure a seamless customer experience.
* Perform basic administrative tasks, such as handling emails and data entry.
Requirements:
* Previous experience as a hotel receptionist or in similar roles.
* Strong verbal and written communication skills.
* Knowledge of hotel management software is preferred.
* Excellent customer service and interpersonal skills.
* Ability to work in a fast-paced environment.
* Flexibility to work rotating shifts and weekends.
Education:
* Bachelor's degree in Tourism, or Vocational Training in Tourism Accommodations.
We offer:
* Opportunities for professional growth.
* A dynamic and friendly work environment.
* €2,286.89 gross/month (including pro-rated extra payments, meal and transportation allowances).
* Permanent contract.
Position type: Full-time, permanent contract.
Salary: €2,300.00–€2,350.00 per month.
Work location: On-site employment.