Remote Customer Service Representative

Description

We are a leading company in children's party entertainment in Spain, with over 22 years of experience in the industry. Due to our continuous growth, we are seeking a responsible individual to work REMOTELY. **Responsibilities:** * Customer service via telephone and email. * Organization and booking of activities. * Supervision of the entertainment team, including conducting meetings and interviews. * Other administrative tasks such as accounting, budgeting, and daily reporting. **Requirements:** * Must reside in Spain and be a native Spanish speaker. * Remote work: must have an appropriate workspace, stable internet connection, and mobile phone coverage. * Prior experience in customer service and sales, preferably by telephone. * Persuasive skills and ability to build rapport; empathy and excellent communication skills. * Highly organized, solution-oriented, autonomous, proactive, and mentally agile. * Leadership and team motivation skills, with firmness and managerial capability. * High commitment and responsibility (availability for emergencies and adherence to working hours: Monday to Friday, 10:00–14:00 and 16:00–20:00). * Knowledge of the children’s sector. * Proficient use of Microsoft Office, internet, and email. * Age between 30 and 50 years. * Immediate start. **What we offer:** A dynamic and positive job with the advantage of working from home. An excellent work environment, permanent contract, company-provided laptop and mobile phone, and initial training. Fixed annual gross salary of €17.000 (reviewable after 6 months), plus additional commissions based on achieved billing during the period. Job type: Full-time, Permanent Salary: €17,000.00–€19,000.00 per year Experience: * Customer service: 1 year (Desirable) Work location: Remote