Intervention Technician

Description

Position Summary: Supports service users in their social integration through socio-educational and community-based interventions, promoting coexistence and human rights. Key Highlights: 1. Transforms realities through a team committed to social justice. 2. Supports the social integration of service users in Portugalete. 3. Carries out socio-educational, community-based, and mediation activities. Country Spain Province Portugalete \- Bizkaia Application Deadline 31/07/2026 Category Direct Care **Information about the NGO** Movimiento por la Paz (MPDL) **Rating** (25 ratings) **info** % Response Rate: 49.65% **info** **Objective** ------------ At MPDL, we work for social justice, human rights, and coexistence grounded in equality and solidarity. We believe in the power of committed teams to transform realities. Therefore, with each new hire, we seek individuals who share our values and wish to contribute professionally and humanely. * LOCATION: Portugalete * DEPARTMENT: Social Action PROGRAM: International Protection * POSITION MISSION: To support service users in their social integration process. **YOUR DAY-TO-DAY AS AN INTERVENTION TECHNICIAN AT MPDL** * Reception and accommodation upon arrival of program service users. * Support for language-learning activities. * Implementation of specific activities with minors and families (e.g., workshops on healthy eating, household economics, family planning, academic support, development of values aligned with a Culture of Peace…). * Promotion of healthy leisure activities. * Coordination with external resources. * Conducting socio-educational accompaniment within Individualized Pathways. * Design and implementation of group activities targeting program service users. * Design and implementation of community-based actions, with special emphasis on raising awareness among the general population. * Fostering the creation of social networks. * Supervision of the proper condition of reception facilities. * Reporting to management and the work team any breaches of operational rules at reception facilities. * Holding assemblies and meetings with service users across various reception facilities, as well as organizing activities and workshops to improve coexistence and daily life organization. * Searching for housing for program service users. * Organizing and conducting visits to potential rental properties. * Negotiating with landlords and real estate agencies. * Informing service users about housing access procedures, contractual terms, habitability conditions, etc. * Neighborhood mediation in conflicts potentially arising from coexistence. * Awareness-raising activities aimed at fostering harmonious coexistence. * Activities to encourage and strengthen neighborhood participation and involvement of beneficiaries in public spaces. * Participation in technical coordination forums with public administrations and entities working with asylum seekers and beneficiaries of international protection. * Monitoring compliance with the ‘Social Commitment to Participation’ and reporting monitoring outcomes to the team. * Preparation of monitoring reports and final program justification documents, as well as other documents coordinated with other professionals. * Use of SIRIA (Information System for Programs targeting Refugees, Immigrants, and Asylum Seekers) and/or other program databases or files. * Participation in team coordination meetings, as well as meetings with other departments and programs within the organization. * Strengthening and supporting other professional team members. Accompanying and supporting volunteer staff or interns assigned to the relevant programs. * Reporting any incidents occurring during task execution. * Drafting and preparing technical proposals containing up-to-date information for designing new social and legal intervention projects and programs. * As an MPDL staff member, participating in initiatives aimed at preventing abuse and harassment, and ensuring compliance with and respect for the organization’s internal Code of Conduct. **Profile:** **WHAT WE SEEK** * **EDUCATION**: Vocational Training / Vocational Qualification in Social Integration or equivalent academic qualification, complemented by knowledge acquired through demonstrable experience in a similar role. Desirable training and/or experience in Gender Equality, Human Rights, and Migration. * **EXPERIENCE**: Minimum 1 year in a similar reception/intervention program serving refugee and immigrant populations. Experience in associative movements and familiarity with local resources. * **LANGUAGES**: Proficiency in English, French, and/or Arabic will be considered favorably. * **INFORMATION TECHNOLOGY**: Solid office software skills, Google Workspace environment, online collaborative tools, etc. Experience using SIRIA is valued. * **OTHER**: Legal knowledge and familiarity with the Asylum / International Protection System are desirable. A valid driver’s license and personal vehicle are desirable for occasional job-related travel (mileage reimbursed by MPDL per internal procedure). Recognized disabilities, women victims of gender-based violence, and/or any other situation of social vulnerability will be positively considered. **WHAT WE OFFER** * **CONTRACT TYPE: Substitute contract. Immediate start. Professional Group 2 under the Bizkaia Social Intervention Collective Agreement.** * **WORKING HOURS: 37.5 hours per week, Monday to Friday (35 hours/week during summer). Flexibility in working hours is required to meet program needs.** * **SALARY: As per organizational pay scales.** * **VACATION DAYS: 32 working days per year according to the Collective Agreement (pro-rated based on start date).** **Competencies:** Problem analysis and resolution, Initiative and autonomy, Optimism and enthusiasm, Ability to lead initiatives, Organization and planning, Technical and personal reliability, Interpersonal communication, Teamwork, Diplomacy and interpersonal savoir-faire **Level:** Employee **Contract Type:** Full-time **Duration:** Up to 6 months **Salary:** Between €18,001 and €24,000 gross/year **Minimum Education:** Higher Vocational Training **Minimum Experience:** At least 1 year **Start Date:** 08/06/2026 **End Date of Activity:** 31/07/2026 **Number of Vacancies:** 1