Description
Company Description
We are a growing Adeslas office (Exclusive Agent). If you have a commercial mindset, want to join a team with an excellent working atmosphere, and would like to be the voice of the office, we look forward to welcoming you!
Location: Office in Mirasierra (Madrid)
Position: Customer Service and Adeslas Office Management
Working Hours and Schedule: Monday to Thursday, 10:00–14:00 and 15:00–19:00\. Fridays: 09:00–14:00, with afternoons off. Additionally, during July and August, summer hours apply: 09:00–14:00, with afternoons off.
Work Modality: On-site, managing reception for policyholders at the office.
Salary: €15,600 Gross Annual, equivalent to €1,300 Gross Monthly. Plus an incentive plan.
Vacation Days: 25 working days per year, equivalent to 5 calendar weeks.
Open Positions: 5
What Are We Looking For?
Advising individuals requesting information and helping them find their ideal insurance policy.
Strong communication skills to resolve simple queries and guide customers.
Administrative agility, including document management and digital archiving of policies.
Ability to enter and record insurance applications into our IT system.
Enthusiasm to become part of a stable and professional team.
What Will You Receive?
Fixed annual salary of €15,600 Gross (€1,300 monthly).
Attractive lead-generation incentives.
Convenient working hours, including Friday afternoons off and an intensive morning schedule throughout summer.
Guaranteed 25 working days of annual leave.
What Will Your Day-to-Day Look Like?
Your mission will be to manage daily operations for existing customers and serve as the office’s primary point of contact. Your daily responsibilities will include:
Making scripted follow-up phone calls to leads interested in campaigns.
Advising individuals requesting information through these campaigns to help them find their ideal insurance policy.
Managing reception and daily interactions with policyholders visiting the office.
Entering and recording insurance applications into our IT system.
Performing general administration and digital archiving of policies.
A professional and dynamic work environment.
The strength of ADESLAS, a market-leading health insurance company.
QUALIFIED LEADS. We do not conduct cold calling; you will only contact and follow up with interested individuals generated from our campaigns.
Job Type: Full-time
Salary: €16,000.00–€28,000.00 per year
Benefits:
* Flexible working hours
* Intensive summer schedule
Work Location: On-site employment