Receptionist

Description

Job Summary: We are seeking a Receptionist for Hospes Palacio del Bailío, responsible for customer service, managing guest check-ins/check-outs, billing, collections, and adherence to quality standards. Key Highlights: 1. Indefinite contract and full-time position at a luxury hotel. 2. Unlimited training and growth opportunities within a hotel chain. 3. Positive work environment and exclusive discounts at chain hotels. **Description:** ---------------- At **Hospes Palacio del Bailío**, we are looking for a **Receptionist** to perform the following duties: * Customer service. * Managing guest arrivals and departures. * Responding to guest information requests. * Handling room occupancy and sales-related tasks. * Safeguarding valuables and deposited funds. * Performing billing and collection duties. * Conducting end-of-shift cash register reconciliation. * Applying the Chain's quality standards in accordance with the Procedures Manual. **Requirements:** --------------- * Degree in Tourism. * Minimum 1 year of prior experience in a similar role at 5\* hotels. * High proficiency in Spanish and English is mandatory (knowledge of additional languages is valued). * Valid driver's license. * Familiarity with PMS Opera is highly desirable. * Conflict and incident resolution skills. * Availability to work rotating shifts. * Immediate availability. * **Indefinite contract.** * **Full-time position.** **What We Offer:** * The opportunity to join a prestigious luxury hotel chain present across 9 destinations in Spain and 1 in Portugal, currently undergoing expansion. * Growth and development opportunities within the chain. * A positive work environment, multicultural team, and strong emphasis on teamwork. * Unlimited, freely accessible training – over 20\.000 training resources (including books, courses, audiobooks, podcasts, etc.) across various subjects. * Opportunity to participate in our Hospes Exchange program and gain work experience at one or more of our branded hotels. * Exclusive discounts at our chain hotels for you, your family, or friends on accommodation, F\&B, and SPA services. * Access to the Club Hospes Hotels, offering numerous additional exclusive discounts. **Applications will be accepted until November 27.** *At HOSPES, we take pride in providing equal opportunities regardless of gender, age, religion, diversity, or country of origin. This selection process is based solely on objective criteria of professionalism, merit, and capability.*