Position Summary: We are seeking a Front Desk Receptionist for a 4-star hotel in Barcelona, responsible for managing check-ins, check-outs, reservations, and resolving incidents to ensure smooth and high-quality service. Key Highlights: 1. Opportunity for professional development within a growing hotel chain. 2. Collaborate with a team of professionals with extensive experience in the sector. 3. A unique working environment in the center of Barcelona. **Description:** ---------------- Do you have experience and would like to work at one of our top city hotels? Are you looking to further develop your career in the Front Desk area? If your answer is yes, we’re looking for you! We are Evenia Hotels, a hotel chain headquartered in Barcelona, with over 50 years of experience in the industry and 15 hotel complexes across 3 countries: Spain, Andorra, and Panama. We continue to grow, and today we already have more than 1,400 employees. Additionally, we operate other business lines including a travel agency, a congress palace, and extensive expertise in event organization and catering. We are seeking to hire a Front Desk Receptionist to cover a temporary absence at our 4\* hotel in the center of Barcelona. **What will your day-to-day responsibilities be with us?** * Greet and assist guests during check\-in and check\-out. * Manage reservations, modifications, and cancellations in person and by phone. * Efficiently resolve incidents and handle guest complaints. * Coordinate activities with other departments to ensure seamless service delivery. * Ensure compliance with the hotel management’s established quality, safety, and customer service protocols. **What do we offer?** * Temporary replacement contract. * A unique working environment, along with the opportunity for professional development and growth alongside a team of professionals with extensive industry experience. * Competitive remuneration. Are you ready to take on the challenge? You bring the talent; we provide the growth. We want to meet you! **Requirements:** --------------- What qualifications must you possess to be the ideal candidate? * Immediate availability to start. * Vocational Training (FP) or Higher Education Degree in Tourism / Tourist Accommodations (desirable). * Prior experience in a similar position. * Full availability. * Languages: Spanish, Catalan, and English. * Proficiency in Microsoft Office suite.