HR Operations Coordinator

Description

Job Summary: We are seeking an HR Operations Coordinator to serve as the key link between the HR department and daily hotel operations, managing incidents and ensuring policy compliance. Key Responsibilities: 1. Liaison role between HR and hotel operations 2. Incident management and resolution of labor conflicts 3. Supervision of HR operational and administrative procedures **Description:** ---------------- At CITIUS OUTSOURCING, a company specialized in service outsourcing with a strong track record in the industry, we are looking to incorporate an HR Operations Coordinator into our team. If you have experience in Human Resources and wish to be the key link between the HR department and daily hotel operations, this is your opportunity! We seek an organized, proactive individual capable of working dynamically and closely with operational teams. What will you do as an HR Operations Coordinator? You will join the HR team and serve as the primary liaison between the department and hotel operations. Your responsibilities will include: Conducting periodic visits to hotels to address employee queries and ensure proper implementation of HR policies. Facilitating communication between hotel staff and HR, guaranteeing efficient information flow. Managing employee-related incidents at hotels and reporting such information to the relevant departments. Supporting resolution of minor conflicts and handling inquiries regarding labor regulations, contracts, and working conditions. Supervising and monitoring HR operational and administrative procedures across hotel sites. Collaborating closely with the HR team to ensure consistency in implementing policies and procedures. We offer: Joining a leading company in the service outsourcing sector, with extensive experience and strong growth prospects. A dynamic work environment and close collaboration with hotel operational teams. Working hours: Monday to Friday, 9:00–18:00. Salary: To be agreed upon, based on candidate profile and experience. Professional growth opportunities within a dynamic and training-oriented environment. Absence analysis: Identify absence patterns and act accordingly. If recurrent absenteeism is detected, corrective measures must be taken, such as employee interviews, medical reviews, or implementation of absence management policies. Leave and sick-leave management: Coordinate employee requests for leaves, sick leaves, and vacations, ensuring hotel operations remain unaffected. Additionally, manage required documentation for illness- or work-related injury-based sick leaves. Implementation of measures to reduce absenteeism: Collaborate with Operations to understand the causes of absenteeism and identify effective solutions—such as improving the work environment, offering incentives to enhance attendance, or implementing a more rigorous absence tracking system. **Requirements:** --------------- Minimum requirements: Degree in Labor Relations, Psychology, Human Resources, or related field. Prior experience in Human Resources, particularly within operational environments or the hospitality sector. Willingness and ability to travel between various hotels and attend in-person meetings with employees. An organized individual capable of managing multiple tasks and resolving problems efficiently. Residence in Madrid or surrounding areas.