Position Summary: N1 Platform Technician to join the TIGLOO team, providing customer support and collaborating with Helpdesk and infrastructure projects. Key Responsibilities: 1. Service incident and problem diagnosis and resolution. 2. Administration of backup environments, primarily using Veeam. 3. Collaboration with monitoring and project teams. Published on 21/04/2026 **Mission** ----------- **Join the TIGLOO team as an N1 Platform Technician!** We are currently seeking an **N1 Platform Technician** to join our team. You will be responsible for supporting our customers and collaborating with other Helpdesk areas and the Infrastructure Projects team, performing the following duties: **What will you do on a daily basis?** * Diagnosis and resolution of service incidents and problems. * Deployment of changes in customer infrastructures. * Resolution of service requests in collaboration with the Solutions Design team. * Support for customer virtualization environments, primarily vSphere, Hyper\-V, and Azure. * Administration of backup environments, primarily using Veeam. * Collaboration with the monitoring team for system maintenance. * Collaboration with the projects team for deployment of new infrastructures. **Profile** ---------- **What do we consider essential?** * Minimum education: Higher Vocational Training Degree in Network Systems Administration (ASIR) or equivalent. * Experience in virtualized environments of at least 1\-2 years. * Experience with vSphere, Hyper\-V, and Azure platforms. * Experience with infrastructure (dedicated appliances, NAS, cloud) and backup software (Veeam, Commvault). * Knowledge of updates in VMware, Simplivity, NetApp, and other storage environments. * Experience in Helpdesk support environments. **Skills** --------------- NetApp Hyper\-V Azure Backup Veeam AWS VMware HP Simplivity Virtualization