IT Support Technician

Description

Job Summary: We are seeking an IT support technician with experience in incident resolution, hardware and software maintenance, and network and IP telephony infrastructure management. Key Responsibilities: 1. Comprehensive on-site and remote technical support 2. Maintenance and administration of computer fleets 3. Network and IP telephony infrastructure management IT Technical Support Services include: * On-site and remote support for incident resolution. * Hardware and software installations at client workstations. * Maintenance and administration of computer fleets. * Documentation of user guides. * Resolution of queries regarding basic software installed on end-user equipment (operating system, office suites, email, etc.). * Analyze, identify, and anticipate common scientific teams' equipment needs to prevent service incidents. * Generation of follow-up reports. * Hardware maintenance and repair according to established parameters. 9\. Equipment location and cabling. * Relocation of common equipment to perform required tasks. * Configuration of electronics and network services. * Assistance in incidents and communications support. * Management of network and IP telephony equipment infrastructure. * Maintenance of the institutional website and intranet. * Management of email accounts and distribution lists. Minimum Requirements: * University degree in Computer Science or related field * Official Microsoft Certification Employment Type: Permanent contract Salary: Starting from €1,331.91 per month Benefits: * Training program Application Questions: * Immediate availability to start? Work Location: On-site employment