IT Support Technician (Systems and Networks) - First Job

Description

Job Summary: We are seeking Systems and Networks Technical Support Technicians to resolve IT incidents, ensure proper application usage, and maintain Windows systems, with strong motivation for professional growth. Key Highlights: 1. Opportunity to grow professionally in technical support 2. Incident resolution and system maintenance 3. User training and support on IT tools **Total Management Consulting** is currently searching for two **Systems and Networks Technical Support Technicians** for a major **pharmacy technical support company**. We seek candidates who hold a valid driver's license and have completed internships, with strong **motivation and eagerness** to join a company offering professional growth opportunities. **What We Offer:** * Permanent, full-time contract * Fixed annual gross salary: €18,500 * Variable annual gross salary based on objectives (response time, customer satisfaction): €1,200 * Working hours: Monday to Friday, rotating shifts — one week from 08:30 to 18:30 with a 2-hour lunch break // another week from 12:00 to 21:00 with a 1-hour lunch break. * Company car for travel within the Community of Madrid, Monday to Friday during working hours. * 100% on-site position in the Chamartín area, based at the office with client visits. * Company-provided IT equipment and mobile phone. **What We Are Looking For:** * Vocational Training in Systems and Networks or equivalent. * Internship experience in Technical Support with Network Administration or similar. * Valid EU driving license (Category B). * Advanced knowledge of Windows operating systems and workgroups. * Proficiency with LAN/WAN devices and technologies, TCP/IP. **Your Responsibilities:** * Resolve and track IT incidents, providing status updates to users. * Ensure correct application usage and provide support when usage-related incidents occur. * Deliver user training and guidance on various IT tools. * Perform maintenance and administration of Windows operating systems. * Install network and connectivity infrastructure (LAN/WAN). * Maintain PC hardware, peripherals, cabling, etc. Employment Type: Full-time, Permanent Contract Salary: €18,500.00–€20,000.00 per year Benefits: * Company car Application Questions: * Have you completed Vocational Training (FP) in Systems and Networks or a related field? * Have you completed internships in Technical Support, Network Administration, or similar fields within the past year? * Are you proficient with network devices and technologies (LAN/WAN, TCP/IP)? * Do you possess advanced knowledge of Windows operating systems and workgroups? * Do you have experience working in SQL environments? (Not mandatory) * Are you interested in a 100% on-site position in Chamartín? * Are you interested in a role involving on-site technical support at client premises? A company car is provided for travel exclusively within the Community of Madrid (round-trip daily). * Are you interested in a fixed annual gross salary of €18,500 plus a variable annual gross salary of up to €1,200 based on objectives (response time, customer satisfaction, etc.)? * Do you reside near the Chamartín area? (Not mandatory) * Are you comfortable with the Monday-to-Friday rotating schedule — one week from 08:30 to 18:30 with a 2-hour lunch break, and another week from 12:00 to 21:00 with a 1-hour lunch break? License/Certification: * Category B Driving License (Mandatory) Work Location: On-site employment