Data and CRM Technician – Key User

Description

Job Summary: The Pasqual Maragall Foundation is seeking a Data and CRM Technician for its Data Strategy and Channel Development Department, to actively contribute to a project with real social impact. Key Highlights: 1. Active contribution to a project with real social impact 2. Putting data at the service of a transformative mission 3. Continuous improvement of CRM and BI tools **Context** The Pasqual Maragall Foundation was established in 2008 with the mission of promoting and developing excellence in biomedical research. The Foundation is fully committed to playing a decisive role in delivering global solutions to Alzheimer’s disease and related dementias, as well as raising societal awareness to ensure scientific support for these challenges receives appropriate priority. The Foundation’s research is conducted at the Barcelonaßeta Brain Research Center (BBRC), a research center established jointly with Pompeu Fabra University and "la Caixa". The Pasqual Maragall Foundation’s vision is to achieve "A Future Without Alzheimer’s", within a framework of active and healthy aging associated with positive experiences and free from cognitive decline or impairment. To this end, BBRC research focuses on primary and secondary prevention of Alzheimer’s disease—made possible thanks to the voluntary participation of thousands of individuals contributing to scientific studies aimed at significantly reducing the number of people affected by the disease in the near future. The Pasqual Maragall Foundation is a private, non-profit entity. Its financial resources come from philanthropic donations from institutions and companies, as well as an extensive network of over 100\.000 members who support funding for research. The center’s scientific staff also competitively secure grants and subsidies, primarily from European funds and international foundations. For more information, visit our websites: www.fpmaragall.org \- www.barcelonabeta.org The Pasqual Maragall Foundation is a young, consolidated, and growing foundation that, together with the BBRC, currently employs over 250 people. The FPM team comprises cross-cutting departments covering infrastructure, systems, finance, procurement, human resources, communications, citizen engagement, and philanthropic fundraising. The BBRC scientific team consists of researchers and professionals from medicine, biology, psychology, nursing, and other fields—all operating within a dynamic environment where continuous challenges are part of the Foundation’s daily work. **Job Description** The Pasqual Maragall Foundation seeks a **Data and CRM Technician \- Key User**, to join our **Data Strategy and Channel Development Department**, within the **Fundraising Area**. We seek a candidate eager to actively contribute to a project with real social impact, putting data at the service of a transformative mission: advancing toward a future without Alzheimer’s. With the organization’s digital transformation, diversification of fundraising channels, and variety of available tools, this person will be responsible for ensuring data quality, integrity, and strategic exploitation, as well as leading the continuous improvement of CRM and BI tools supporting the area—all focused on achieving fundraising objectives. **Main Responsibilities** Strategic Information Management and Analysis Responsible for providing accurate and useful information to facilitate action execution and continuous performance improvement. * Operational data management and ongoing database updates: record maintenance, handling of returned items, tracking of donor transactions, and integration of interactions arising from ongoing campaigns. * Responsible for ensuring data quality and integrity by implementing systematic processes—including cleansing, deduplication, and purification—to guarantee a single, authoritative record for each entry. * Develop and enhance Power BI dashboards, creating new analytical models to better understand member behavior and increase the value and loyalty of the membership base. * Design and execute segmentations tailored to the requirements of each campaign or strategic initiative. * Analyze campaign results, evaluate KPIs, and propose improvements aimed at maximizing impact and achieving objectives. * Conduct forecasting and risk identification through analysis of existing data, ensuring optimal information quality—in terms of content, timeliness, and format. Corporate Tool Support and Enhancement Responsible for functional support and continuous improvement of corporate tools (ERP, CRM, and BI) serving the Fundraising Department, ensuring their proper operation and alignment with business needs. * Provide technical and functional support for new features and updates to corporate tools based on departmental requirements. Coordination with the organization’s Systems Team—which handles all development—is required. * Ensure successful implementation of enhancements and new processes through planning, execution, and testing. * Guarantee operational continuity by managing incidents, coordinating with the development team, and overseeing resolution until closure. * Analyze, document, and implement process improvements, proactively proposing optimizations that strengthen system reliability and data integrity. * Optimize and execute data loading, export, and automation processes with external providers. * Implement solutions enabling the team to operate more autonomously in data exploitation and analysis. * Primary liaison between the fundraising team and the IT team. * End-user training for the organization. **Qualifications and Experience** * University degree in Marketing, Business Administration and Management, IT Management, Statistics, Data Analytics, Computer Science, or related field—or equivalent professional experience. * Advanced proficiency in the Microsoft Office suite (advanced Excel skills, including pivot tables, complex formulas, macros (VBA), etc.). * Knowledge of software tools related to database and CRM exploitation. * Familiarity with BI tools (Power BI or similar). * Experience in project management, decision-making, and meeting deadlines. * Desirable: experience in database management (SQL Server or similar). * Desirable: programming knowledge (Python, R, etc.). * Desirable: experience in fundraising or relational marketing environments. * Commitment to the mission and values of the Pasqual Maragall Foundation. * Languages: Catalan and Spanish. Intermediate English. **Personal Competencies** * Commitment and accountability. * Strong analytical capacity and orientation toward results and metrics. * Service orientation and commitment to quality work. * Planning ability, organizational management skills, and project-based working approach. * Teamwork skills. * Initiative, proactivity, and problem-solving capability. * Communication skills to effectively transfer information to both internal teams and the IT department. **Position Characteristics** * Immediate start. * Permanent contract. * Working week of 38 hours. * Flexible working hours. * Weekly hybrid work model (remote + on-site). * Salary level negotiable according to experience and the Foundation’s remuneration policy. * Workplace located in Barcelona. **How to Apply** One single PDF document: * Letter of interest justifying motivation and prior experience (max. 1 page) * CV (max. 2 pages). Submit to email: talent@fpmaragall.org Subject line: Data and CRM Technician – Key User **DATA PROTECTION REGULATIONS**: In compliance with data protection regulations, please note that your personal data will be processed by the Pasqual Maragall Foundation solely to manage the selection process for the job position you have applied for. You may exercise your rights of access, rectification, erasure, objection, and any other rights granted under applicable law by sending an email to gdpr@fpmaragall.org, and review our full data protection policy on our website. ### **Publication Date:** 10/03/2026 ### **Closing Date:** 10/04/2026 ### **Working Hours:** Full-time ### **Contact:** talent@fpmaragall.org