Inside Sales Export

Description

Job Summary: We are seeking an Inside Sales Export professional for an international leading plastic manufacturing company to manage international commercial activities and provide B2B customer support. Key Highlights: 1. Excellent working conditions and team 2. Extensive opportunities for international commercial career development 3. Market-leading company with 70 years of activity in the sector AL1 International Group is looking for an **Inside Sales Export** professional for an international manufacturing company, a leader in plastic transformation, with 70 years of experience in designing and producing customized solutions and projects for industrial and decorative customers. Permanent contract, excellent working conditions and team, extensive opportunities for career development in the international commercial area. **RESPONSIBILITIES:** * Maintain an efficient and successful international commercial process. * Work daily with B2B customers from different countries, maintaining communication in English via various channels (telephone, email, and video call). * Prepare and review documentation required for shipment exports, including commercial invoices, packing lists, certificates of origin, and other related documents. * Maintain effective communication with international customers, providing information on shipment status, delivery timelines, and any changes in customs requirements. * Organize and monitor international shipment logistics—from order confirmation to final delivery—to ensure customer satisfaction and resolve any issues arising during the process. * Determine, in coordination with the Export Sales team, commercial terms for customers based on their potential or business development needs. * Propose promotional activities and commercial actions in coordination with the Export Sales team. **EDUCATION:** * Higher or Technical Degree in Exportation or International Trade. * Additional training in commerce and/or sales is desirable. **KNOWLEDGE AND EXPERIENCE:** * **Minimum 2 years’ experience organizing and monitoring international commercial department tasks in industrial companies.** * **Languages:** · **Fluent English;** French and/or German are desirable. * Customer service for international clients. * Coordination between export department and customers/distributors, preferably within the European region. * Continuous contact and follow-up with customers and distributors, ensuring fulfillment of their commitments. * **Experience supporting and developing B2B customers using technical arguments.** * Experience coordinating technical project development according to customer needs. * Monitoring marketing activities with distributors. * Knowledge of logistics and export processes. * Experience serving customers in solution sales and customized project development for the Lighting and LED, Furniture, Signage and POS, Glass and Partition industries is desirable. * **Experience working with CRM.** * **Full proficiency in Microsoft Office suite, especially Excel (advanced level).** * **Own vehicle.** * Highly organized, methodical, and structured. * Proactive, dynamic, and solution-oriented. * Accustomed to handling multiple simultaneous tasks, managing unforeseen events, and dealing with multiple matters concurrently. * Motivation and aptitude for commercial activities. Employment type: Full-time Work location: On-site