Systems and Networks Operator

Description

Job Summary: We are seeking an experienced Network and Telephony Technician to join our team and provide support in corporate environments. Key Responsibilities: 1. Network and telephony incident resolution, on-site and remote 2. Configuration and replacement of network elements and telephone terminals 3. Preventive and corrective network maintenance and documentation updates At **Logicalis Spain**, we are looking for a **Network and Telephony Technician**. We seek a candidate with experience in network and telephony support to join our team and deliver services in corporate environments. **Responsibilities:** * Resolve incidents related to networks and telephony, both on-site and remotely. * Manage requests and incidents via the ticketing tool. * Contact users to gather information and perform network and telephony checks. * Configure and replace network elements (switches, network points, and telephone terminals). * Perform preventive and corrective network maintenance tasks: cabling, recabling, labeling, expansions, and documentation. * Collaborate with external vendors to resolve incidents. * Update technical documentation and network and telephony inventories. **Minimum Requirements:** * Medium or Higher Vocational Training qualification in Computer Science, Systems, or Telecommunications. * Prior experience in network and telephony support. * Knowledge of LAN networks, switching, and structured cabling. * Experience with incident management tools (ticketing systems). * Ability to resolve incidents and provide user support. **What We Offer at Logicalis Spain?** Logicalis Spain is an international group with over 20 years of experience in the IT sector, engaged in large-scale projects and services across Data Centers, Cybersecurity, and Analytics. * Stable employment position. * Work modality: On-site in Barcelona * Working hours: Monday to Thursday, 8:00 AM to 5:00 PM; Friday, 8:00 AM to 3:00 PM; intensive schedule in July and August * Birthday holiday + personal leave day. * Access to flexible compensation plans (meal card, transport card, childcare assistance). * Private Medical Insurance, Wellhub. * Significant discounts on various services and training programs as a Logicalis employee (retail, electronics, travel, etc.). * Role-specific training and certifications. * Professional development through cutting-edge projects and current market technologies.