Junior Dynamics 365 Support

Description

Job Summary: We are looking for a Junior Dynamics 365 Helpdesk professional to perform requirements analysis, provide support, configure ERP systems, manage internal demand, and assist users in Spain. Key Highlights: 1. Opportunity for professional growth with continuous training 2. Monthly follow-up and feedback with the team 3. Flexibility to balance professional and family life * #### **Country:** Spain * #### **Province:** Community of Madrid * #### **Description:** Capitole continues to grow — and we want to grow with you! We are seeking a Junior Dynamics 365 Helpdesk professional WITH \+2 years of experience in this role. MAIN RESPONSIBILITIES: 1\. Requirements gathering and analysis. 2\. Collecting and documenting business needs (Edison): \- Analyzing short-term improvements and participating in the analysis of new demands. \- Providing system support and configuration. 3\. Configure and customize ERP Dynamics 365 Finance \& Operations: \- Managing and optimizing enterprise SaaS and proprietary applications. \- Executing SQL queries and adjustments for support and maintenance. \- Managing demand and improvements. 4\. Collaborate in managing internal demand: \- Participating in strategic releases and enhancements to current systems. \- Providing user support. 5\. Assist users in using and optimizing tools: \- Resolving incidents and queries related to internal applications. \- Analytical skills (desirable). 6\. Experience with tools such as Power BI; collaborate on analysis and report generation. TECH STACK \- Required: Dynamics 365, Finance \& Operations module, SQL \- Desirable: Power BI We’re great — but with you, we’ll be even better! To support you, we offer: • An individual training budget of €1,200 to use as you wish (tech events, books, courses, certifications, etc.). • Monthly follow-up with your team to ensure continuous feedback. • Remote work. • Flexible working hours to help you balance professional and family life. • Fully company-paid private health insurance. • Flexible compensation (meal vouchers, transportation, and/or childcare vouchers). • Andjoy (Gymforless). • Discounts from major brands for employees (Club Capitole). To get to know our whole family: • Team-building activities every two months — don’t miss our summer party or Christmas dinner! • A football team sponsored by Capitole. • Technology communities where you can share knowledge and ideas with other teams. Sharing internal knowledge is essential! • Last but not least — an AMAZING team! Don’t know us yet? Discover us now! https://capitole\-consulting.com/ See what people say about us? https://www.glassdoor.es/Opiniones/Capitole\-Consulting\-Opiniones\-E2060890\.htm Feel free to send us your profile — we’re excited to meet you! The employee will adhere to information security policies: \- Access to confidential information related to Capitole and the project they are assigned to. \- Compliance with security policies and internal policies of both the company and the client. \- Signing of an NDA