Security Properties \& General Services Sr. Analyst I Country: Spain **NOW IS THE TIME** Santander ( www.santander.com ) is evolving from being a **high-impact global brand** to a **technology-driven organization**, with people at the heart of this journey. Together, we are leading a **customer-centric transformation** that values **disruptive thinking**, the courage to challenge what's possible, and the ability to **innovate**. This is more than a strategic shift: **it's an opportunity to grow, learn, and make a real impact**. Our mission is to help more **people and businesses thrive**. We embrace a strong risk culture and expect all our teams to take a proactive and responsible approach to risk management. **THE IMPACT YOU WILL MAKE** Security and Intelligence is seeking a **Global Security Command Centre Manager** based in Boadilla del Monte. The global economic and political environment, Santander Group’s visibility as a market leader, and its own business model expose it to threats that need to be understood and analyzed to protect its interests, especially considering its status as a Systemic Bank. To face these challenges under the best possible conditions, establishing, developing, and maintaining a Global Security Centre focused on addressing threats represents an added value for Santander Group. Therefore, it is necessary to fill a managerial position responsible for leading and overseeing the Global Security Command Centre as a 24/7 hub for security management. We are redefining the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this role, your main responsibilities will include: * Organize, direct, and manage GSCC services and resources. * Supervise and manage the reception and verification of alarm signals from various security systems. * Identify, analyze, and assess risk situations and threats that may affect people, assets, infrastructure, or group interests. * Develop and update internal policies, guidelines, procedures, and operational protocols. * Monitor, analyze, and respond to any physical threats and emergencies affecting the group. * Collaborate with State Security Forces and Corps in case of incidents. * Work with security centers across countries to standardize procedures, adopt best practices, and implement global tools, ensuring effective communication and coordinated response to global incidents. * Track risks and threats in coordination with other involved units. * Support crisis and special situation management by providing information, assessing impacts, managing mass notifications, and coordinating responses across relevant units. * Ensure compliance with regulations regarding private security and data protection. * Support required internal investigations. * Prepare dashboards and reports. * Ensure SLA compliance. * Stay updated on trends, emerging technologies, and applicable security regulations, implementing continuous improvements in systems and processes. * Contribute to technology projects that enhance the evolution and development of GSCC capabilities, as well as maintain current capabilities. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and foster what you bring. The following requirements represent the essential knowledge, skills, and competencies for this role. **Professional Experience** * Professional experience in managing security control centers, including crisis management and working with diverse teams in different environments. **Education** * University degree, higher education qualification, or equivalent military background. (Mandatory) * Proficiency in IT and security technologies, including their planning, operation, maintenance, and applicable regulations. (Mandatory) * Knowledge of data analysis tools. (Mandatory) * Security Director certification valued. (Desirable) **Languages** * Intermediate to advanced level of English (Mandatory) * Portuguese or Brazilian Portuguese valued (Desirable) **Interpersonal Skills** (Soft skills) * Strong oral and written communication skills (Mandatory) * Project management (Mandatory) * High dedication, good planning, and organizational skills. (Mandatory) * Flexibility and ability to adapt and learn quickly. (Mandatory) * Teamwork with a proactive, solution-oriented, and positive attitude. (Mandatory) * Autonomy in assuming responsibilities. (Mandatory) * Decision-making ability. (Mandatory) * Analytical thinking. (Mandatory) * Critical thinking. (Mandatory) * Team leadership. (Mandatory) * Strategic vision. (Mandatory) * Resilience. (Mandatory) * Ability to adapt in multicultural environments. (Mandatory) * Anticipation of problems. (Mandatory) * Conflict management. (Mandatory) **WE VALUE YOUR IMPACT** Your contribution matters, and we recognize it. At Santander, you can expect a fair and competitive compensation package reflecting your impact and the value you deliver. Take a moment to understand what we mean: * **Unlimited growth.** We empower our teams **with global opportunities and broad career paths** so they can go further. * Flexibility that works. Enjoy a **hybrid work model** —some days remote and others in the office with your team—along with flexible hours. * **Continuous learning.** Access hundreds of courses on our platforms, including exclusive access to our global training space: **Santander** **Open Academy (** www.santanderopenacademy.com) * Competitive rewards **.** Receive a **highly competitive salary plus a bonus** for your achievements, motivating you to keep growing with us. * **Financial benefits.** Access preferential banking conditions, special interest rates on loans, life insurance, and much more. * **Your health is our priority.** Through **BeHealthy** , our global wellbeing program, **we promote holistic wellbeing**: physical, emotional, social, and financial. * **Family comes first.** We know your family means everything. That’s why we offer childcare support and family programs tailored to every life stage. * **Always by your side.** Access **Santander Contigo** , our program for employees and their families offering legal advice, emotional support, and administrative assistance. * **Extra benefits.** Gym/WellHub, medical center at several of our locations, meal subsidies, parking, shuttle service at various points in Madrid, as well as discounts and exclusive offers for Santander employees. And this is just the beginning… we’ll tell you much more when you join! We are here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** every step of the way. **LOCAL COMPLIANCE** Santander takes pride in being an organization that provides equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. We are committed to delivering an inclusive and accessible recruitment process for everyone. **WHAT NEXT?** If everything you’ve just read resonates with you, apply now and join our team. **Ready to take the next step?**