Key Account Specialist

Description

Job Summary: We are seeking a Key Account Specialist in Madrid to drive sales, retain key customers, and expand our market presence by building strong relationships and representing the company at industry events. Key Highlights: 1. Continuous support with freedom to grow and comprehensive training. 2. A human and positive environment that values autonomy and professional growth. 3. Opportunities for expansion with new customers. For over eight decades, our employees have helped customers worldwide manufacture with precision and efficiency—from aircraft to electric vehicles and medical devices. Our commitment to excellence is not merely a goal; it is embedded in everything we do. We believe in the power of collaboration and individual accountability, where every voice is valued and each team member plays a crucial role in shaping our future. Together, we push beyond the limits of what is possible, driving change and transforming how everyday life is built. **Key Account Specialist** We are seeking a Key Account Specialist for the Madrid area to drive new sales and retain key customers within our territory. You will be responsible for establishing strong relationships with strategic accounts and expanding our market presence. Your role will include identifying business opportunities, conducting regular customer visits, and delivering exceptional technical support. You will work closely with internal teams to ensure customer satisfaction and achievement of objectives. This position will allow you to represent Kennametal at key industry events and trade fairs. **Key Responsibilities** * Establish, develop, and retain business with assigned accounts + Identify and acquire new customers + Develop customer relationships and expand KMT product range at customer facilities + Track quotations + Identify and explore new sales potentials * Plan and conduct regular customer visits and provide after-sales support * Lead price negotiations to achieve sales profitability * Define technical parameters and performance data for quotations * Increase customer satisfaction * Customer service and after-sales support * Continuously update market and product knowledge * Report sales activities and sales forecasts in weekly and monthly reports; timely use of CRM and KMT reporting tools * Collaborate closely with Customer Service, Engineering, Product Management, Quotation/CSD, Services, production plants, etc., to meet sales plans, on-time delivery, and quality goals * Plan, prepare, and represent the company at customer events and trade fairs **Requirements** * Commercial or technical degree (Bachelor’s, Mechanical Engineering) or equivalent qualification * Minimum 3\-5 years of sales experience * Several years of experience in machining with CNC machines and tooling systems (turning, milling, drilling) * Knowledge of manufacturing strategies * Solid understanding of production processes, quality systems, and requirements * Understanding of business contexts * Experience engaging with and negotiating with customers at various levels * Strong commercial and sales skills * Ability to identify customer needs and present benefits * Excellent communication and presentation skills * Confident and persuasive appearance when dealing with customers * Project management experience * Ability to navigate complex organizational structures at customer sites * Willingness to travel, including overnight stays * Preferably with an established network in the Metal Industry (Aerospace, Defense, Medical, General Engineering, Energy & Transportation, etc.) **What We Offer** * **Continuous support with freedom to grow**: You will benefit from the backing of an experienced team, including the Madrid office manager, and receive support from a CSR. Initially, you will work alongside the current KAS, who will personally introduce you to customers during a transition and training period. * **Comprehensive training**: You will receive initial training with specialists across different areas (milling, turning, drilling), followed by hands-on mentoring until you feel fully prepared. * **Excellent conditions**: You will enjoy a high-quality company car and accommodation in reputable hotels during business trips. * **Attractive working territory**: Your primary territory will be the southern and southeastern areas of Madrid, with opportunities for expansion into new customers in the central region. * **A human and positive environment**: We value courteous, professional, and constructive interactions. We seek individuals who can genuinely connect with customers. If you possess machining knowledge, commercial experience, and enthusiasm to develop within an environment that values both your autonomy and professional growth, we want to meet you!