Key Account Manager

Description

Job Summary: We are seeking an Account Executive to manage and develop a portfolio of strategic clients, driving growth and satisfaction in an AI-powered environment. Key Responsibilities: 1. Manage and develop strategic clients in the AI revolution. 2. Lead strategic meetings and coordinate teams to ensure client success. 3. Identify growth and expansion opportunities within existing accounts. Profile **Account Executive** Contract **Permanent Contract (Ordinary)** **Full-time** Location **Valencia, Valencia/València, Spain (Hybrid)**Experience **3 Years of Experience** Description Join the artificial intelligence revolution at **Vidext**! Corporate communication needs to evolve because the way we consume content has already changed. Vidext is a scale\-up transforming how companies create, share, and measure their content through an intelligent communication platform that empowers teams with AI. We already work with over 220 companies, including Iberdrola, Loewe, ISDIN, and Mapfre. Now, we’re looking for someone eager to learn and contribute from day one. Are you passionate about technology, startup culture, and are you a **Key** **Account Manager**? We’re looking for you to join our team at Vidext! **What will be your missions?** * Manage and develop a portfolio of strategic clients, ensuring an excellent experience and long-term relationships. * Identify growth opportunities within existing accounts, driving upselling, cross\-selling, and usage expansion. * Lead strategic meetings with clients to understand their needs, goals, and potential blockers. * Collaborate with Product, Customer Success, and Sales teams to ensure platform success and adoption. * Analyze usage metrics, engagement, and renewal rates to identify risks and growth opportunities. * Ensure high NRR (Net Revenue Retention) and customer satisfaction levels. * Become a strategic partner for enterprise accounts in areas such as HR, Training, Internal Communication, and Occupational Risk Prevention (PRL). * Identify new business opportunities arising from platform usage and client evolution. * Keep the CRM updated and continuously track the expansion pipeline. Requirements **The profile we’re looking for:** * Minimum 3 years of experience in Customer Success, Key Account Management, or Account Management within B2B SaaS environments. * Experience managing enterprise or mid\-market clients with consultative sales cycles. * Ability to identify expansion and growth opportunities within existing accounts. * Business-oriented profile with strategic mindset and revenue focus. * Excellent communication and stakeholder management skills. * Ability to collaborate cross-functionally across departments. * Problem-solving mindset, autonomy, and impact orientation. * Advanced English proficiency for client communication. **What do we offer at Vidext?** * Base salary: €30,000\-€40,000 gross annual \+ commissions * Permanent contract from day one. * Tax-advantaged benefits: meal, transportation, and childcare. * 23 vacation days to disconnect and recharge. * Young, dynamic team in a growing startup, with a collaborative environment and constant support. * Professional learning and development with real opportunities to grow and train. * Work mode: hybrid * Flexible working hours and shortened Friday and summer workdays **Application and Selection Process:** * Send us your CV. Motivation letters are a PLUS! Surprise us — we want to learn about you. * (1st Interview) If your profile interests us, we’ll invite you to a first interview. (30 mins) * (2nd Interview) If you proceed, the second stage will be an in-person interview lasting approximately one hour, focusing on the technical and commercial aspects of the role: sales, qualification, opportunity management, and working methodology. * (Offer) If everything goes well, we’ll extend an offer aligned with your potential contribution to Vidext. If you’re ready to be part of our story, apply now! We’re excited to meet you and build the future of corporate communication together. \#Vidext \#ArtificialIntelligence \#KeyAccountManager \#StartupLife Location (Hybrid)