Key Account Manager

Description

Job Summary: We are seeking a Key Account Manager to manage and leverage a portfolio of Key Accounts, ensuring cross-selling and achievement of strategic and operational objectives. Key Highlights: 1. Join a global leader in intralogistics. 2. Be part of a team that values bold ideas and mutual respect. 3. Development and strengthening of customer relationships. **Department:** Sales and Distribution **Location:**Loiu, ES, 48180 **Recruiter:** null null, null null Join Jungheinrich in a work environment where you can truly make a difference! With your expertise and drive, as a team member you will make an important contribution to ensuring that our company remains among the world leaders in our industry. Work side-by-side with colleagues who embrace bold ideas, within a friendly environment that offers all opportunities to balance your professional and personal goals. Every day, Jungheinrich’s products and solutions are used to move millions of goods in logistics centers worldwide. For 70 years, we have supported our customers at every step with our innovative, safe, and sustainable products — ranging from forklift trucks to shelving systems, software, and mobile robots. We invest in talent and foster a culture of openness, integrity, and mutual respect. By joining Jungheinrich, you gain the opportunity to work in an international, diverse, and multidisciplinary environment. **Key Account Manager….We’re looking for you!** The Key Account Management role is responsible for managing and leveraging assigned Key Accounts (customers and prospects) in alignment with the strategic and operational objectives defined for its sales area. We seek a KAM who will serve as the primary point of contact across all Jungheinrich sales and service areas, and ensure cross-selling with customers and prospects (account management). **Responsibilities and Duties** * Plan and execute customer visits according to segment- and sector-specific objectives to maximize market penetration. * Develop, track, negotiate, and close sales opportunities in line with the sales plan objectives, including acquisition of new potential customers. * Ensure reliable data transfer to Indoor Sales and deliver all relevant information required to complete the sales process. * For decentralized customers, drive and coordinate accounts through regional KAMs or Commercial Technicians in their respective sales territories. * Guarantee execution of action plans established during monthly sales meetings and activity control sessions with the Sales Manager. * Provide consultative sales across all business lines to ensure comprehensive market exploitation and proper internal communication with respective departments. * Serve as the primary contact throughout the sales process, closely collaborating with Indoor Sales until final payment. * Ensure data quality to enable systematic market processing by recording and updating the database, activities, visits, and customer contacts. * Develop short-, medium-, and long-term strategic plans for assigned customers. * Identify potential customers through market observation, research, and prospecting. Develop and strengthen relationships with existing and prospective customers via frequent visits to all sites, engaging valid stakeholders (purchasers, specifiers, logistics personnel). * Monitor commercial activity KPIs to correct deviations in account development. * Participate in regional events (e.g., trade fairs, conferences) to increase market penetration. Requirements * University degree in Business Administration or equivalent. Technical education (e.g., Engineering) is highly desirable. * Prior experience leading large accounts. * Advanced English proficiency. * Strong negotiation skills, customer orientation, results orientation, and strategic thinking. What We Offer At Jungheinrich, we want everyone to feel welcome and motivated, so we offer: * The opportunity to join a leading multinational company experiencing continuous growth and built on strong corporate values. Our Great Place to Work certification guarantees an exceptional and flexible working environment focused on employee well-being. * Flexible working hours. Intensive work schedule every Friday throughout the year. * Hybrid working model. * Company car and Solred card. * Flexible compensation package tailored to your needs and preferences, including medical insurance (50% subsidized) and childcare vouchers. Social Security Savings Plan. \- School assistance to ease the start of the academic year for children aged 0–18\- €150 per child bonus in September * Option to receive your salary in 12, 14, or 16 installments. * Referral bonus if you bring talent like yourself. * Enhanced social benefits with discounted rates, e.g., gyms, hotels, car rentals, etc. * Wellbeing Platform — a free service to help improve your quality of life and enhance both your professional and personal wellbeing. This platform offers various content, including healthy and emotional programs, challenges, etc. * Continuous training fully covered by the company. Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family-owned enterprise. Today, we are one of the world’s leading intralogistics companies, offering a unique product portfolio — from conventional industrial trucks to fully automated intralogistics solutions. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries and partner companies in approximately 80 countries worldwide, employing over 19\.000 people internationally. We look forward to receiving your online application. If you have any questions, please contact our Recruiter. At Jungheinrich, we value inclusion, diversity, and practice equity to create equal opportunities for everyone. All qualified applicants will be considered for employment without regard to age, race, ethnicity, color, religious affiliation, trade union membership, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health status, or disability. Screen readers cannot read the following map with search functionality. Follow this link to access our Job Search page and browse available job openings in a more accessible way.