Description
Job Summary:
We are seeking an organized, empathetic individual with excellent customer service skills to manage the psychology center, delivering friendly and efficient service.
Key Highlights:
1. Be part of a calm, professional, and highly human work environment.
2. Support the smooth and efficient operation of a psychology center.
The Psychology Center, located in Logroño, is looking to incorporate into its team an organized, empathetic individual with excellent customer service skills to fill the position of Administrative Secretary.
We seek someone who will be the first smile our patients see and who will help us maintain smooth and efficient center operations.
**Main Responsibilities**
\* Phone and in-person reception: Welcoming patients, addressing inquiries, and providing friendly, approachable service to all individuals contacting the center.
\* Appointment scheduling: Booking, confirming, and modifying appointments for the center’s various professionals.
\* Billing and collections: Invoicing and collecting session fees from patients (handling cash, POS terminals, etc.).
\* Payment management: Monitoring basic center expenses, paying suppliers, and maintaining administrative order.
\* Administrative support: General office tasks to ensure smooth day-to-day operations.
**Desired Profile (Requirements)**
\* Education: Intermediate Vocational Training (FP) in Administrative Management, or Advanced Vocational Training in Executive Assistance (Secretarial Studies) or Administration and Finance.
\* Experience: Prior experience in reception, secretarial, or administrative roles (experience in healthcare facilities or clinics is a plus).
\* Personal skills: Excellent communication and interpersonal skills. We seek an individual with tact, empathy, discretion, and sensitivity, given the nature of a psychology center environment.
\* Technical competencies: Strong organizational ability, proficient use of office software (Word, Excel, email), and ease in learning appointment management software.
\* Location: Residency in Logroño or surrounding areas.
**What We Offer?**
\* Contract: Permanent contract, providing stability and career growth within our team.
\* Working hours: \[e.g., Full-time / Part-time afternoon shift (4:00 PM–8:00 PM\)].
\* A calm, professional, and highly human work environment.
Work location: On-site employment