Summary: This role involves providing technical leadership, designing elegant solutions, and offering top-level business and technology architecture consultancy services to clients. Highlights: 1. Lead and guide a team of junior staff members. 2. Design elegant and simple solutions for stakeholders. 3. Provide top level business and technology architecture consultancy. 00067830273 * Date published **Mar 12 2026** * Location **Madrid II** **/** **Spain** * Job category **Digital** * Work model **Hybrid** Certifications \& Experience required: * Minimum of 5 years of experience working with ServiceNow * CSA (Certified System Administrator). * 3\+ CIS certifications \+ CAD certification (desired) * CTA certification (desired) Responsible for: * Advanced knowledge of ServiceNow platform, applications and flows. * Ability to design process flows. * Understanding of the integrating applications and application\-specific knowledge. * Understanding of Industry best practices and processes. * Provide technical leadership and guidance * Assists with technical story writing * Design elegant and simple solutions that make the world of work better for your stakeholders. * Mastering the art of presenting technical architecture solutions to project teams * Lead and guide a team of junior staff members. * Collaborate with the team in developing creative design solutions. * Review project documents for quality assurance * Interact and consult with clients. * Lead team in project design and documentation from start to finish. * Compile requirements for Thirdera and solutions to offer to our customers. * Provide top level business and technology architecture consultancy services to our clients. * Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions. * Provides input to the design of ServiceNow as a recognized Architect or Design Authority * Supports implementation programs for complex enterprise scale solutions. * Provides input to and/or create specialist points of view for the market and where appropriate present at industry events. * Brings thought leadership and innovative solution ideas to existing clients. * Create technology related artifacts that our service delivery team utilize as a client deliverable. Establishes and enforces systems design and architectural standards, establishes maintains best practices and drive the principles throughout the systems delivery lifecycle. * Supports pre\-sales activities including scoping, compilation of estimates and generation of statement of work documents. * Key contributor to marketing activities including webinars, social media posts, blogs and white papers. Soft Skills: * Communication. * Thought leadership * Facilitation **The Cognizant community:** We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. * Cognizant is a global community with more than 300,000 associates around the world. * We don’t just dream of a better way – we make it happen. * We take care of our people, clients, company, communities and climate by doing what’s right. * We foster an innovative environment where you can build the career path that’s right for you. **About us:** Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full\-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast\-changing world. See how at www.cognizant.com or @cognizant. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. *Disclaimer:* *Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.* *Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.* d