Route Programmer - L'Hospitalet de Llobregat

Description

Job Summary: We are seeking a route programmer to plan, develop, and review routes for the home intervention department, ensuring service delivery and coordinating resources. Key Highlights: 1. Efficient route programming and administrative management. 2. Telephone support and problem-solving capability. 3. We value proactivity, teamwork, and service orientation. We are currently looking to hire a **route programmer** for our offices in **L'Hospitalet de Llobregat**, responsible for planning, developing, and reviewing routes for the home intervention department, guaranteeing service to end users while efficiently coordinating the department’s human and technical resources in accordance with established guidelines. **Main Responsibilities:** * Programming routes for home intervention staff. * Administrative tasks (database review, review of previous routes, etc.). * Support and management of external calls received at the reception switchboard. **What We Offer:** * Temporary contract for IT coverage. * Weekly working hours: **40h**. * Working schedule: **9:00 AM to 5:00 PM**. * Salary: **€1,207.68** gross/month \+ **2 extra payments** (summer and winter). **The Ideal Candidate:** You must possess strong skills in planning and organizing routes efficiently, adapting to unexpected changes and optimizing available resources. Prior experience in telephone customer service and administrative management, as well as proficiency in Excel and office software, will be highly valued. Additionally, you must demonstrate excellent communication skills, attention to detail, and the ability to resolve problems in real time. Proactivity, teamwork capability, and familiarity with route management systems or similar tools will be especially appreciated. A service-oriented attitude and strict adherence to established guidelines will be essential. **Key Skills and Experience:** * Compulsory: Secondary Education (ESO) or equivalent qualification. * Compulsory: **Native or bilingual level** of **Catalan**. * Proficiency in office software and **Excel**. * Experience in customer service (by telephone). * Desirable: Vocational Training Certificate (Medium Level) in Administrative Management. **A Bit More About Us:** Tunstall is a market-leading provider of healthcare and assistive technology. We are passionate about ensuring our teams reflect the brilliant and unique qualities of the individuals and communities we support. Our incredible team of over 3\.000 people delivers life-saving and life-changing technology and services to millions of customers across 18 countries. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to reach their full potential through teamwork, innovation, and leadership—by creating an environment that champions diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step: from our open, fair, and transparent recruitment processes, to the numerous professional development and growth opportunities we offer. Every person at Tunstall has a superpower: uniqueness. Join our mission and become part of our team—our One Tunstall team.