Route Programmer - L'Hospitalet de Llobregat

Description

Job Summary: We are seeking a route programmer to plan, develop, and review routes for the home intervention department, coordinating resources to ensure service delivery. Key Highlights: 1. Efficient planning and optimization of home visit routes. 2. Administrative support and management of external calls. 3. Opportunity for professional development in an inclusive and team-oriented environment. We currently need to hire a **route programmer** for our offices located in **L'Hospitalet de Llobregat**, responsible for planning, developing, and reviewing the routes of the home intervention department to guarantee service delivery to end users, efficiently coordinating the department’s human and technical resources in accordance with established guidelines. **Main Responsibilities:** * Programming routes for home intervention staff. * Administrative tasks (database review, review of previous routes, etc.). * Support and management of external calls received at the main reception switchboard. **What We Offer:** * Temporary contract for IT coverage * Weekly working hours: **40h** * Working schedule: **9 AM to 5 PM** * Salary: **€1207.68** gross/month \+ **2 extra payments** (summer and winter) **Ideal Candidate:** Must possess skills to efficiently plan and organize routes, adapt to unforeseen changes, and optimize available resources. Prior experience in telephone customer service and administrative management, as well as proficiency in Excel and office software, will be valued. Additionally, excellent communication skills, attention to detail, and the ability to solve problems in real time are required. Proactivity, teamwork capability, and familiarity with route management systems or similar tools will be especially valued. A service-oriented attitude and strict adherence to established guidelines are essential. **Key Skills and Experience:** * Compulsory: ESO qualification or equivalent. * Compulsory **native or bilingual level** of **Catalan**. * Proficiency in office software and **Excel**. * Experience in customer service (by phone). * Desirable: Vocational Training Certificate – Intermediate Level in Administrative Management **A Bit More About Us:** Tunstall is a market-leading provider of healthcare and assistive technology. We are passionate about ensuring our teams reflect the brilliant and unique qualities of the people and communities we support. Our extraordinary team of over 3\.000 people delivers life-saving and life-changing technology and services to millions of customers across 18 countries. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to demonstrate their full potential through teamwork, innovation, and leadership, by creating an environment that champions diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step — from our open, fair, and transparent recruitment processes to the numerous professional development and growth opportunities we offer. Every person at Tunstall has a superpower: uniqueness. Join our mission and become part of our team — our One Tunstall team.