Junior Systems and Technology Technician

Description

Job Summary: We are seeking a technical professional to build and enhance our technological infrastructure, managing support, maintenance, and documentation of our digital ecosystem. Key Highlights: 1. Active role in designing and improving technological infrastructure from scratch. 2. Opportunity to build processes and documentation—not just maintain them. 3. Environment that values technical curiosity and proposals for improvement. **WHO WE ARE** We are a newly established department. And for the right person, that’s the best news possible. There are no legacy processes to defend nor inertia to avoid. There is a real project within a company with over 30 years of experience training drivers and transportation professionals—now deciding to build its technological and data infrastructure thoughtfully, with the right people. If building excites you more than maintaining, you’re in the right place. **WHAT YOU WILL BUILD** **1\. First-line support (N1 → N2\)** — You will handle user, system, network, and platform incidents. Includes access and permission management: account creation, deactivation, and review. Over time, you’ll gain autonomy to resolve increasingly complex issues without escalation. **2\. Maintenance of the digital ecosystem** — Log reviews, backup verification, inventory tracking of tools and integrations. The unseen work that keeps everything running smoothly. **3\. Real documentation** — Every resolved incident, every defined process, every configured integration becomes an entry in our knowledge base. You will structure this knowledge so the department learns and improves. **4\. Work processes** — There is no existing manual on how things are done. You will help create it: resolution protocols, communication flows, work standards. **5\. Small-scale development and automation** — Scripts, automations, platform integrations, and basic data support. Things that save real time for real people. **6\. Improvement proposals** — You’ll have a voice to propose automations, optimizations, and new solutions. Here, ideas are heard—if backed by sound reasoning. **THE TECH STACK YOU’LL WORK WITH** WordPress / WooCommerce Google Workspace Google Ads \& Analytics Python APIs and integrations SQL / Databases HTML · CSS · JavaScript *You don’t need to master all of these. You do need the drive to learn, improve, and internalize them.* **WHAT WE LOOK FOR IN YOU** – Recent or ongoing vocational training in ASIR, DAW, DAM (or equivalent) – Genuine technical curiosity—asking how things work and finding energy in that inquiry – Ability to organize and document your work—not just solve problems – Ease collaborating across departments—translating non-technical needs into technical solutions, and vice versa – Enthusiasm to contribute to something actively being built—if you seek a role where everything is already defined, this isn’t the right fit **We value (not required):** – Personal projects, GitHub repositories, or personal portfolio – Experience with any technology in the stack – Having completed FCT (on-the-job training) in a technical environment Salary: €1.00\-€2.00 per year Benefits: * Company events * Training for professional certifications * Intensive summer schedule * Intensive Fridays * Option for an indefinite-term contract * Free parking * Private health insurance * Optional remote work Work location: Hybrid remote work in 28053 Madrid, Madrid province