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CALL CENTER AGENT – INFORMATION DEPARTMENT

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelSecondary School Diploma

Description

**Description:** ---------------- Micofer by Empatif is seeking Call Center Agents (m/f) for the Information Department of a major company located in the city of A Coruña. Responsibilities: * Answer customer phone calls and emails. * Effectively resolve customer inquiries and issues. * Maintain records of customer interactions. * Provide and offer detailed information about promotional products and services. * Collaborate with other departments to enhance the customer experience. We offer: * Integration into the Information Department following initial unpaid training. * Opportunity for continued employment. * Positive work environment. **Requirements:** --------------- Requirements: * Prior experience in customer service or telemarketing is desirable. * Bilingual proficiency in Galician. * Availability to work morning and afternoon shifts. * Ability to work in a dynamic environment and under pressure. * Basic computer skills and familiarity with customer management tools. * Positive attitude and customer-oriented mindset.

Source: indeed
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Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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