**Description:** ---------------- Micofer by Empatif is selecting TELEOPERATORS (M/F) for the information department of a major company located in the city of A Coruña. Responsibilities: * Answer customer phone calls and emails. * Effectively resolve customer inquiries and issues. * Maintain records of customer interactions. * Provide and offer detailed information about promotional products and services. * Perform sales actions at the end of each call. * Collaborate with other departments to enhance the customer experience. We offer: * Integration into the generalist department following an initial UNPAID training program starting Tuesday, 25\.08, from 9:00 to 15:00\. * Opportunity for long-term continuity and stability. * Working hours primarily on the afternoon shift. * Positive work environment. **Requirements:** --------------- Requirements: * Prior experience in customer service or telemarketing is desirable. * Bilingual proficiency in Galician. * Availability to work primarily afternoon shifts. * Ability to work in a dynamic environment and under pressure. * Basic computer skills and familiarity with customer management tools. * Positive attitude and customer orientation.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
