Night Receptionist

Description

Job Summary: We are seeking a responsible and autonomous Night Receptionist to ensure excellent service at ibis Styles Barcelona Sant Joan Despí, maintaining its welcoming and professional spirit. Key Highlights: 1. Joining an international brand with creative identity and lifestyle orientation. 2. Continuous training and opportunities for professional development. 3. Working in a dynamic, multicultural environment with a positive work atmosphere. **Company Description** At ibis Styles Barcelona Sant Joan Despí, the night has its own rhythm—yet equally inspiring. Within the concept of *The Artist's House*, the night reception is the focal point where we continue attending to every detail, ensuring guests enjoy a perfect 24-hour experience. We seek a Night Receptionist who is responsible, autonomous, and service-oriented—capable of delivering outstanding service during the night shift while conveying security, trust, and approachability to our guests. **Job Description** What will your day-to-day look like? * Greeting and checking in guests during the night shift with a warm smile. * Managing night check-in and check-out procedures. * Daily cash register control and closing. * Conducting nightly audits and reviewing daily transactions. * Handling telephone inquiries and resolving incidents. * Supervising hotel security and ensuring proper operational functionality. * Coordinating with other departments to prepare everything for the following day. * Maintaining the welcoming, creative, and professional spirit of ibis Styles—even during night hours. What are we looking for? * Prior experience in hotel front desk operations, preferably on the night shift. * A responsible, organized, and solution-oriented individual. * Ability to work autonomously. * Proficiency with computer tools and hotel management systems. * Strong communication skills and customer orientation. * A calm, professional attitude focused on guest safety. What do we offer? * Joining an international brand with creative identity and lifestyle orientation. * Working in a dynamic and multicultural environment. * Continuous training and opportunities for professional development. * A positive work atmosphere within a committed team. * Benefits and discounts across the hotel network. * Annual bonus. **Requirements** * Prior experience in hotel front desk operations, preferably on the night shift. * Knowledge of front office management and reception operations. * Advanced level of English and/or French. * Proficiency with hotel management systems (PMS) and computer tools. * Ability to conduct nightly audits and perform cash register closings. * A responsible, autonomous, and organized individual. * Ability to resolve incidents effectively and under pressure. * Strong communication skills and customer orientation. **Additional Information** Our Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. If hospitality inspires you—and you wish to work in a place where art, design, and people take center stage—we welcome you to our Artist's House! We are part of a sustainability-committed hotel, certified to the **Green Key** and **BREEAM Excellent** standards—validating our environmental best practices and energy efficiency.