Administrative Assistant

Description

Job Summary: We are seeking a liaison between customers and the technical team to manage services, contractual documentation, and customer service, with native or bilingual Catalan proficiency. Key Responsibilities: 1. Act as a liaison between customers and the technical team 2. Manage daily service scheduling and documentation 3. Provide customer service and incident tracking We are looking for a person with native or bilingual Catalan proficiency to join a processing center in Madrid. The position involves acting as a liaison between customers and the technical team, managing daily service scheduling, contractual documentation, and customer service. Main responsibilities include organizing and planning technicians' daily routes, preparing and reviewing contracts and documentation in Catalan, responding to customer inquiries, tracking incidents, coordinating incident opening and closing with the technical team, managing supplier onboarding, and supporting billing and monthly closing tasks. This is a temporary contract with part-time hours (26–30 hours per week), available in either morning shift (08:30–14:30) or afternoon shift (11:30–17:30). The annual gross salary ranges from €11,000 to €18,000, including initial and ongoing training provided by the company, and job stability. The workplace is located at Miguel Yuste (San Blas-Canillejas).