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Job Summary: We are seeking a Logistics Administrator for industrial waste management, with responsibilities including incident resolution, driver coordination, customer service, and route planning. Key Highlights: 1. Indefinite-term contract 2. Initial onboarding plan to facilitate adaptation 3. Teamwork and continuous learning **Description:** ---------------- At ACTECO, we specialize in the comprehensive management, recovery, and valorization of industrial waste—both hazardous and non-hazardous. At our facilities, we handle equipment rental, waste collection and transportation, storage and conditioning, recycling and valorization, or, where necessary, destruction—contributing to the development of a Circular Economy. We seek to incorporate a person into our logistics team for the position of Logistics Administrator at our Ibi (Alicante) plant. If you define yourself as an inquisitive individual, passionate about continuous learning, and consider teamwork a fundamental professional value, we want to meet you! What does ACTECO offer for this position?: * Indefinite-term contract. * Initial onboarding plan to facilitate your adaptation to the role, familiarize you with client-specific requirements, and understand company operations. * On-site position. * Working hours: Monday to Thursday, 08:00–17:00 (including a 30-minute lunch break); Friday, 08:00–14:00. *Possibility of rotating weekend, holiday, and other additional shifts.* What are the main responsibilities?: 1\. Incident management and reporting: * Resolving day-to-day operational incidents, as well as preparing reports and follow-ups for customers—ensuring prompt and documented responses. 2\. Coordination with the driver team: * Managing on-route contingencies, operational coordination, and continuous communication with the team—ensuring agile and effective responses. 3\. Customer service: * Handling phone and email inquiries, managing queries, incidents, and service follow-up. 4\. Order management: * Processing and tracking orders—particularly high-volume ones—to ensure adherence to agreed deadlines and conditions. 5\. Route planning and control: * Supervising and optimizing routes to guarantee efficient service oriented toward customer satisfaction. 6\. Personnel management: * Supporting operational coordination of the team, facilitating daily work organization. 7\. Administrative and operational support to logistics: * Supporting document management, daily planning, and operational follow-up—facilitating the Logistics Manager’s work and ensuring service continuity. * * **Requirements:** --------------- What do you need to be eligible for this position?: * 1–2 years of professional experience in administration or customer service (orders/customers). * Completion of Intermediate Vocational Training (FPII) in Logistics or Administration. * Higher education qualifications will be valued. * Proficiency with IT tools (ERP systems, Excel, logistics management systems). * Knowledge of route planning and control. * Document and administrative management skills. * Familiarity with transport and waste regulations (desirable). In compliance with current data protection regulations, we inform you that the controller of your personal data is ACTECO PRODUCTOS Y SERVICIOS, S.L., and your data will be used for internal personnel selection processes, both current and future. Applying to this job posting constitutes your authorization for us to process your data. Your curriculum vitae will be retained for a maximum period of one year within our organization—or until you exercise your right to erasure. Your data may be shared with third-party processors acting on behalf of the company in connection with service delivery. You may exercise your data protection rights by contacting Dpd@acteco.net (General Data Protection Regulation EU 2016/679\)
