Pharma Commercial Manager - Contact Center

Description

Job Summary: We are seeking a Pharma Commercial Manager to maintain commercial relationships with pharmacies, handling orders, resolving queries, and delivering high-quality service. Key Highlights: 1. You will develop your commercial, listening, and negotiation skills. 2. You will learn how to manage a portfolio of real clients. 3. You will be part of a motivated team offering constant support. **Join our team as a Pharma Commercial Manager** ------------------------------------------------------- Are you passionate about communication and customer interaction? Would you like to be part of a project with one of the most recognized pharmaceutical companies in the industry? We are looking for a Pharma Commercial Manager to support a leading laboratory that trusts our team to maintain commercial relationships with pharmacies across the national territory. Your mission will be to serve as the **commercial voice** connecting the laboratory with pharmacies—handling orders, resolving queries, and delivering high-quality service that makes a difference. ### **Your Responsibilities** * Conduct **commercial calls** to manage orders and promote product purchases. * Promote the laboratory’s **new products and advantages**, including those featured on its website. * Handle incoming calls from pharmacies, resolving incidents and inquiries. * Manage and monitor your client portfolio. * Contribute to achieving **commercial objectives** and **service quality goals**. * ### **What You Will Learn and Gain** + Gain first-hand insight into the operations of a **leading pharmaceutical laboratory**. + Develop your **commercial, listening, and negotiation skills** within a professional and collaborative environment. + Learn how to **manage a portfolio of real clients**, working with metrics (KPIs) that will help you improve effectiveness and results. + Become part of a **motivated team offering constant support**, where your daily growth and learning are valued. + **Catalan is a plus!**### **What We Offer** + **Stable employment contract.** + Immediate incorporation at our offices in Sant Cugat, Parc de la Pollancreda area. + Initial training and continuous mentoring. + Salary: €18,910.80 gross/year + €6,303.60 variable gross/year + Opportunities for growth in future commercial projects.*"Foster an inclusive, equitable, and respectful work environment within the team, aligned with the company’s social responsibility values.*