UGC Manager

Description

Summary: Seeking a UGC Manager / Content Manager to own the entire lifecycle of user-generated content for a hyper-growth DTC beauty brand, managing creators and delivering high-performing content. Highlights: 1. Own the entire lifecycle of user-generated content. 2. Manage a high volume of creators simultaneously. 3. Thrive in a fast-paced, high-growth environment. We’re a hyper\-growth DTC beauty brand with hundreds of thousands of customers worldwide, and we’re looking for a **UGC Manager / Content Manager** who can own the entire lifecycle of user\-generated content — from recruiting creators to delivering high\-performing content for ads. If you thrive in fast execution environments, can manage dozens of creators at once, and have a sharp creative eye, this is for you. **What You’ll Own (Responsibilities)** -------------------------------------- * **Recruit \& onboard new UGC creators** (micro\-influencers, paid UGC Creator, dermatologists). * Manage **day\-to\-day communication** * Coordinate scripts, briefs, and talking points with our creative strategists \& content creator. . * **Review content quality** (UGC, A\-roll, testimonials, demos) and request revisions. * Ensure all content follows **brand guidelines \& compliance rules**. * **Oversee dermatologist content creation** (onboarding, scheduling, delivery). * Track and filter UGC across social platforms (TikTok, IG, Meta Ads, TikTok Shop). * Manage **store reviews** (Shopify/Amazon/Yotpo) — highlight top ones, flag/remedy negative ones. * Coordinate monthly payments with creators \& dermatologists. * Maintain structured dashboards in ClickUp for creator operations. * Report weekly on creator performance, delivery timelines, and output. **What We’re Looking For** -------------------------- * 1–3\+ years experience in UGC management, influencer management, or creator operations. * Ability to manage **a high volume of creators** simultaneously without dropping details. * Strong understanding of TikTok\-style UGC, storytelling, hooks, and trends. * Strong operational \& organizational skills — you’re fast, structured, and proactive. * Clear communicator who can give feedback directly and confidently. * Experience with any of these is a plus: + ClickUp + Frame.io + Tiktok Shop + Meta/TikTok content libraries + High ownership mindset — you don’t wait to be told, you make things move. **You’ll Thrive Here If** ------------------------- * You love fast\-paced, high\-growth environments. * You enjoy being deeply involved in creator relationships and creative feedback. * You want to grow with a brand scaling globally. * You’re excited to push output, speed, and quality every week. **What We Offer** ----------------- * Competitive salary based on experience * Long\-term career growth in a global 9\-figure brand * High autonomy and ownership * A fast\-moving, ambitious environment * Work with world\-class dermatologists, creators, and creative strategists