Front/Back Office Employee

Description

Summary: We are looking for a curious and service-oriented Front & Back Office Employee who can quickly adapt and handle customer calls for a rapidly growing webshop. Highlights: 1. A varied role where no two days need to be the same 2. A relaxed atmosphere within a friendly family business 3. Opportunities for career progression (both vertically and horizontally) within the company We are seeking an enthusiastic ***Front\- \& Back Office Employee*** for 40 hours per week. ***Are you curious, service-oriented, able to adapt quickly, and not afraid to speak with customers on the phone? Then this vacancy is for you!!*** DiscountOffice.be is a rapidly growing webshop offering a wide range of office supplies. We operate not only in Belgium but also in the Netherlands via Discountoffice.nl. Due to our growth, we are seeking a new Front\- \& Back Office Employee for our Customer Service department (BE) in the near term. ***What will you do?*** Assist customers by phone with various questions. Process inquiries received via email in our back office; contact suppliers when necessary. Coordinate across departments within our company to assist customers or resolve issues. ***What do we require?*** A customer-friendly attitude combined with a hands\-on mentality and strong ability to work independently. Fluent command of both Dutch (Flemish) and Dutch (Netherlands) languages, spoken and written. French is preferred due to customers in French-speaking Belgium. Experience with Microsoft applications such as Word, Excel, and Outlook. ***What do we offer?*** A relaxed atmosphere within a friendly family business! A varied role where no two days need to be the same. A weekly working schedule of at least 40 hours spread over 5 working days. Working hours between 08\.30 and 17\.00 at our office in Alcaucín/Puente don Manuel. Opportunities for career progression (both vertical and horizontal) within the company. Two weeks working from home (alternating) after the onboarding period. ***Interested?*** Send your CV and motivation letter to vacatures@discountoffice.nl, addressed to Hakim. Also check out our website ***https://discountoffice.be/***. Type of employment: Full-time, Part-time Employment conditions: * Company parties * Christmas package * Pension plan * Travel expense reimbursement Language: * Dutch (Required) * Flemish (Required) * French (Preferred) Work location: On-site, remote work possible after onboarding period Type of employment: Full-time Work location: On-site