Position Summary: We are seeking a solution-oriented, organized, and customer-focused receptionist for a position that requires autonomy and the ability to handle unforeseen situations. Key Highlights: 1. Dynamic position requiring autonomy and the ability to handle unforeseen situations. 2. Opportunity for a solution-oriented professional with a strong customer orientation. 3. Coordination with teams and incident management. We are looking for a receptionist for immediate incorporation. We seek a proactive, organized individual with a clear customer orientation. This is not a passive role: it requires autonomy, sound judgment, and the ability to manage unforeseen situations without constant supervision. Main Responsibilities * Check-in and check-out. * Reservation management (phone, email, and OTAs). * Guest service during their stay. * Billing and collections. * Coordination with housekeeping and maintenance teams. * Incident management. * Cash closing and basic administrative tasks. Requirements * Minimum 1 year of experience in hotel front desk operations. * Good command of English (other languages are an asset). * Proficiency in PMS and Channel Manager systems. * Ability to work independently during shifts. * Organized, responsible, and proactive individual. * Residence nearby. Offer * Working hours according to collective agreement. Employment type: Full-time, Permanent contract. Work location: On-site employment.