We are a company specializing in the management and operation of holiday resorts. Currently, the company has a portfolio of 50 accommodations, most of which are located in Spain's main tourist destinations. We are experiencing rapid growth and expansion! Therefore, we are seeking a RECEPTION ASSISTANT to join our team in the Northeast area, in Alcúdia. What would your responsibilities be? · Managing bookings from direct customers and central reservation systems. · Resolving incidents. · Concierge and Front Office duties. · Providing personalized customer service at reception and concierge. · Handling room occupancy and sales-related tasks. · Performing billing and collection activities. Required competencies for this position: EDUCATION \- Studies in Hospitality and Tourism. EXPERIENCE \- Minimum 2 years of experience. LANGUAGE SKILLS / OTHER KNOWLEDGE \- Advanced English proficiency (French and German will be valued). \- Strong customer orientation. \- Dynamic, responsible individual with excellent interpersonal skills. \- Sales- and business-oriented profile. \- Initiative and commitment to professional development. \- Proficiency in office software. \- Professional appearance. WORK SCHEDULE / ADDITIONAL INFORMATION: Being responsible for the Front Desk during your shift. Salary according to collective agreement. Position type: Full-time, Permanent contract Experience: * Reception: 1 year (Desirable) Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
